Engineer II, Software
- F5
- 2 - 7 years
- Hyderabad
- 2 months ago
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Job Description
F5 optimizes and secures applications and APIs across multi-cloud, on-premises, and edge environments, ensuring high-performance and secure digital experiences. As a Digital Adoption Platform Content Creator and Administrator at F5, you will play a crucial role in enhancing user experiences by creating and managing content that guides users through F5 s advanced application optimization and security solutions. You will collaborate closely with cross-functional teams to ensure that the content is both informative and engaging, ultimately driving adoption and improving the performance and security of applications and APIs across various environments.
Qualifications
- Proven experience in utilizing digital adoption platforms to enhance user engagement and productivity
- Hands-on expertise with Walkme for creating interactive user guidance and support solutions
- Skilled in developing and curating digital content that facilitates user onboarding and training
- Collaborative approach to working with cross-functional teams to produce comprehensive and effective content for guides and shoutouts
- Proficient in integrating digital adoption solutions with web platforms and applications
- Strong analytical skills to assess user needs and optimize content for better digital experiences
- Excellent written and verbal communication skills to convey complex information clearly and concisely
- Ability to manage multiple projects simultaneously and meet tight deadlines
- Keen attention to detail and a commitment to delivering high-quality content
- Passionate about technology and committed to staying current with trends in digital adoption and user experience
Responsibilities
- Develop and maintain high-quality, engaging content for F5 s Digital Adoption Platform to enhance user onboarding and training experiences
- Collaborate with product managers, technical writers, and subject matter experts to ensure content accuracy and relevance for F5 s multi-cloud, on-premises, and edge environments
- Design and implement interactive learning paths and tutorials that guide users through the setup, configuration, and optimization of F5 solutions
- Administer and manage the Digital Adoption Platform, including user management, content organization, and performance monitoring
- Create and update documentation, FAQs, and help guides to support users in effectively utilizing F5 s application and API security features
- Analyze user engagement data to identify areas for content improvement and to inform the development of new content strategies
- Conduct regular content audits to ensure all materials are up-to-date and aligned with the latest F5 product releases and industry best practices
- Facilitate the integration of user feedback and analytics into the content creation process to continuously improve the user experience
- Support the training and onboarding of new F5 customers and internal teams by creating tailored content and resources
- Stay informed about industry trends and best practices in digital adoption and e-learning to ensure F5 s content remains cutting-edge and effective
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: F5 Networks, IncLocation(s): Hyderabad+ View Contact
Keyskills: Training Analytical skills Engineer II E-learning digital content Cloud User management Performance monitoring Analytics Auditing
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