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Account Manager - Account Management @ White Rivers Media

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 Account Manager - Account Management

Job Description

  • Prior work experience of at least 3-4 years in a client servicing/account management role in a digital marketing agency
  • Strong knowledge of Social Media Marketing, SEM, SEO, Affiliate Marketing, and other streams of the digital marketing ecosystem.
  • Strong command of Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Familiarity with digital marketing tools and platforms (Google Analytics, Facebook Ads Manager, Google Ads, etc.).
  • Strong communication, presentation, and negotiation skills.
  • Proven team management experience
  • A process-driven approach, exemplary time management, and organizational skills for efficient project management and team coordination
  • Comprehensive understanding of performance marketing strategies and metrics (such as ROAS, CPA, and conversion rates), especially within the automobile industry, including trends and consumer behavior.
  • Ability to collaborate with creative teams to develop performance marketing creatives tailored for the automobile industry.
Key Responsibility -
  • Lead the team, ensuring a positive onboarding experience for new clients and overseeing their seamless integration.
  • Proactively engage with clients through calls, emails, and meetings, building rapport and addressing needs while maintaining accurate client records.
  • Act as the primary contact for high-profile clients, understanding their needs and collaborating with the team to exceed expectations.
  • Be the primary contact for any concerns or escalations.
  • Lead the creation and delivery of impactful client presentations, reports, and meetings, showcasing strategic value and campaign outcomes.
  • Conduct industry and competitor research to inform client strategies and develop a deep understanding of client goals and digital marketing needs.
  • Collaborate with internal and creative teams to co-create and develop campaign strategies aligned with client objectives, ensuring marketing materials resonate with automobile consumers and drive engagement and sales, resulting in measurable results.
  • Set and ensure team s compliance to internal processes and standards for timely and quality deliverables and communication.
  • Cater to the teams hiring and training needs while ensuring appropriate workload management and motivation in the team.
  • Identify growth opportunities within the client portfolio to maximize revenue and expand services.
  • Ensure creative strategies align with performance goals, particularly in the context of the automobile industry.
  • Stay updated on emerging online trends and best practices in digital marketing.

Job Classification

Industry: Film / Music / Entertainment
Functional Area / Department: Marketing & Communication
Role Category: Advertising & Creative
Role: Advertising Management
Employement Type: Full time

Contact Details:

Company: White Rivers Media
Location(s): Mumbai

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Keyskills:   Social media marketing Automobile Team management Google Analytics Project management Account management SEM Management SEO Digital marketing

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White Rivers Media

We are here to work with brands to enhance their experience and customer engagement on the web. We understand the brand s objectives and infuse them into every aspect of their experience. The result is a custom-crafted experience that uses the best and the most creative ways to convey their message ...