Client Servicing Lead
- White Rivers Media
- 7 - 12 years
- Mumbai
- 2 months ago
- Email to a friend
- Report this job
Job Description
- Proven work experience of at least 7 years in a client servicing/account management role in a digital marketing agency
- Strong knowledge of the overall digital marketing ecosystem.
- Strong command of Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
- Strong communication, presentation and negotiation skills.
- Extensive experience in leading and managing large teams and multiple accounts.
- Proven track record of strategic thinking and driving significant client growth and satisfaction.
- Strong financial acumen with the ability to manage budgets and forecasts.
- Lead and guide the team, ensuring high satisfaction and retention of existing clients and a positive onboarding experience for new clients
- Manage and grow revenue and profits through both existing and new clients, ensuring the achievement of annual targets.
- Build rapport, anticipate and address concerns and needs.
- Overlook team s compliance to internal processes and standards for timely and quality deliverables and communication
- Act as the client partner for high-profile clients, understanding their needs and collaborating with the team to exceed expectations.
- Ensure delivery of impactful client presentations, reports, and meetings, showcasing strategic value, creativity and campaign outcomes.
- Collaborate with internal teams to co-create and develop campaign strategies aligned with client objectives, driving measurable results.
- Identify growth opportunities within the client portfolio to maximise revenue and expand services.
- Stay updated on emerging online trends and best practices in digital marketing.
- Cater to team s hiring and training needs while ensuring appropriate workload management and motivation in the team
- Foster a collaborative environment, working closely with other departments to ensure a unified approach to client servicing and campaign execution.
- Contribute to organisation wide efficiency initiatives and training
Job Classification
Industry: Film / Music / EntertainmentFunctional Area / Department: Marketing & CommunicationRole Category: Corporate CommunicationRole: Channel Partner / Client RelationsEmployement Type: Full timeContact Details:
Company: White Rivers MediaLocation(s): Mumbai
Keyskills: Training Manager Client Servicing Excel Compliance Account management Office management Management Digital marketing MS Office Powerpoint
Similar positions
White Rivers Media
We are here to work with brands to enhance their experience and customer engagement on the web. We understand the brand s objectives and infuse them into every aspect of their experience. The result is a custom-crafted experience that uses the best and the most creative ways to convey their message ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in