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Manager, Corporate Recruitment @ IntouchCX

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 Manager, Corporate Recruitment

Job Description

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About the Job
The Global Corporate Recruiting team is a dynamic group responsible for the sourcing, recruiting, and assessment of all of our new leadership and salaried positions, from Team Leaders and Trainers to Executive positions.
We are looking for a Manager of Corporate Recruitment to ensure our applicants get a best-in-class experience when applying for one of our roles while strategically managing your team, budget, and resources toward continuous improvement. The right candidate will be responsible for liaising between other internal stakeholders and departments within the country.
As Manager, Corporate Recruitment, You Will
  • Understand overall hiring forecast for the company and ensure execution of plans to meet or exceed hiring goals
  • Develop strategies around job ad channels, both traditional and social, following new trends and current performance of applicant sources
  • Comprehend the different recruiting environments and market conditions, and develop plans and strategies with this in mind
  • Develop a metric-based approach to managing the success of the team
  • Work with the team to lead by example in proactive and creative sourcing and candidate identification techniques
  • Partner with our Marketing department and our candidate attraction team to ensure our brand voice and advertisements are on point
  • Evaluate and leverage data, analytics, competitive insight and best practices to drive the strategic direction for talent acquisition
  • Work closely with the Operations teams, as well as our clients, to understand the unique hiring requirements for each role and ensure the team is sourcing appropriately
  • Evaluate processes, reporting and technology tools with eyes on improvements to increase efficiency, automation, productivity and quality of new hires
  • Collaborate with internal departments to ensure alignment and communication of the departmental goals and strategies
As Manager, Corporate Recruitment, You Need
  • Some post-secondary or completion of post-secondary schooling (preferred)
  • Minimum 5 years of experience in recruiting and sourcing, with 3 years in a supervisory role
  • An operational background within a contact center environment would be considered an asset
  • Experience with traditional and social media marketing and advertising is an asset
  • Exceptional and effective communication skills (oral and written) with an approach that builds and nurtures strong and lasting relationships
  • Detail-oriented skills and are a team player with creative problem-solving and project management skills
  • Understanding of various recruiting technology tools (ATS, assessment, sourcing)
  • A history of direct sourcing and leadership recruitment
  • Service oriented mindset and are a strategic thinker who can plan and execute for a desired result
  • Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
  • Ability to self-manage daily duties and time in a fast-paced, hectic, changing environment

Job Classification

Industry: BPM / BPO
Functional Area / Department: Human Resources
Role Category: Compensation & Benefits
Role: C & B Management
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Social media marketing Automation Corporate recruitment Talent acquisition Project management Manager Technology Management Continuous improvement Operations Recruitment

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...