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Senior - Last Mile (Hyderabad) @ Consultbae India

Home > Operations Management / Process Analysis

 Senior - Last Mile (Hyderabad)

Job Description

    Role: Senior - Last Mile  Exp: 2 - 4 years Location: Hyderabad   Key Responsibilities:  New Route Creation: New Last Mile potential routes are to be figured out and launched smoothly giving the best last mile experience.  Pnl: Manage the Pnl of the launched routes.  Team Hiring: Hire executives to manage the operations and help onboard the supply.  Team Supervision: Supervise and support executives. Provide guidance, training, and performance feedback to ensure high service and operational efficiency standards.    Customer Service: Address and resolve customer inquiries, issues, and complaints related to trip operations. Ensure a high level of customer satisfaction by providing timely and effective solutions.  Operational Efficiency: Monitor and manage day-to-day operational activities to ensure smooth execution of trips. Identify and implement process improvements to enhance efficiency and effectiveness.  Supplier Management: Onboard the suppliers for the last mile services. Collaborate with suppliers to ensure best service quality.  Reporting and Analysis: Prepare and analyze last-mile reports, performance metrics, and customer feedback. Use insights to drive continuous improvement and inform strategic decisions.  Compliance and Safety: Ensure all trips adhere to company policies, industry regulations, and safety standards. Conduct regular audits and inspections to maintain compliance and mitigate risks.   Responsibilities: Team management Strategy development Operations management Process creation Onboarding cab operators Managing new routes P&L management   Qualifications: Any Bachelor's degree. Outstanding communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment.

Employement Category:

Employement Type: Full time
Industry: Travel / Tourism
Role Category: Operations Management / Process Analysis
Functional Area: Not Specified
Role/Responsibilies: Senior - Last Mile (Hyderabad)

Contact Details:

Company: Consultbae India
Location(s): Hyderabad

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Keyskills:   supplier management team management route city creation head

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₹ 2 to 4 Yr

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