Job Description
What Youll Do
The Sales and Use Tax Quality Analyst plays a critical role in ensuring the accuracy, compliance, and consistency of tax return preparation and filings across jurisdictions. This role audits transactional and compliance processes, identifies gaps, and partners with Operations to improve, risk mitigation, and superior customer experience. You will report to Manager, QA
What Your Responsibilities Will Be
- Conduct detailed quality audits of Sales and Use Tax (SUT) returns and compliance activities
- Ensure compliance with jurisdiction-specific tax laws and internal process controls
- Identify errors, trends, and process gaps with clear audit documentation
- Collaborate with Operations to drive corrective and preventive actions
- Support root cause analysis and continuous improvement initiatives
- Stay updated on Sales and Use Tax regulations across jurisdictions
- Track and report audit outcomes, error rates, and metrics using dashboards
- Help create process documentation, training content, and best practices
- Partner with SMEs to refine audit criteria and adapt to regulatory changes
- Participate in internal and external compliance audits
- Contribute to automation and system improvements for quality assurance
What Youll Need to be Successful
Qualifications:
- You should have a bachelor s degree in Accounting, Finance, Business Administration, or a related field
- You should have 2+ years of experience in Sales and Use Tax compliance, audit, or operations
- You understand multi-jurisdictional Sales and Use Tax rules and filing requirements
- You re comfortable using tax technology platforms
- You work well independently and thrive in a collaborative settings
- Youre proficient in excel (can perform complex functions) ; Power BI or data visualization experience is an added advantage
Preferred Skills:
- Prior experience in a quality assurance or audit-focused role
- Exposure to ERP systems for tax reporting
- Knowledge of Six Sigma or process improvement methodologies
Success Metrics:
- Accuracy rate of audited tax returns
- Reduction in operational error rates over time
- Timely completion of audits and issue resolution
- Contribution to improved process documentation and compliance outcomes
- Positive collaboration and feedback from Operations and Compliance leadership
#LI-Onsite
How Well Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Learn more about our benefits by region here: Avalara North America
What You Need To Know About Avalara
We re Avalara. We re defining the relationship between tax and tech.
We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world.
We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We ve been different from day one. Join us, and your career will be too.
We re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
Qualifications:
- You should have a bachelor s degree in Accounting, Finance, Business Administration, or a related field
- You should have 2+ years of experience in Sales and Use Tax compliance, audit, or operations
- You understand multi-jurisdictional Sales and Use Tax rules and filing requirements
- You re comfortable using tax technology platforms
- You work well independently and thrive in a collaborative settings
- Youre proficient in excel (can perform complex functions) ; Power BI or data visualization experience is an added advantage
Preferred Skills:
- Prior experience in a quality assurance or audit-focused role
- Exposure to ERP systems for tax reporting
- Knowledge of Six Sigma or process improvement methodologies
Success Metrics:
- Accuracy rate of audited tax returns
- Reduction in operational error rates over time
- Timely completion of audits and issue resolution
- Contribution to improved process documentation and compliance outcomes
- Positive collaboration and feedback from Operations and Compliance leadership
#LI-Onsite
- Conduct detailed quality audits of Sales and Use Tax (SUT) returns and compliance activities
- Ensure compliance with jurisdiction-specific tax laws and internal process controls
- Identify errors, trends, and process gaps with clear audit documentation
- Collaborate with Operations to drive corrective and preventive actions
- Support root cause analysis and continuous improvement initiatives
- Stay updated on Sales and Use Tax regulations across jurisdictions
- Track and report audit outcomes, error rates, and metrics using dashboards
- Help create process documentation, training content, and best practices
- Partner with SMEs to refine audit criteria and adapt to regulatory changes
- Participate in internal and external compliance audits
- Contribute to automation and system improvements for quality assurance
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Finance & Accounting
Role Category: Finance & Accounting - Other
Role: Finance & Accounting - Other
Employement Type: Full time
Contact Details:
Company: Avalara
Location(s): Pune
Keyskills:
ERP
Automation
Manager Quality Assurance
Process improvement
Issue resolution
Continuous improvement
Operations
Six sigma
Auditing