What Youll Do
We are looking for a Sr. Learning Experience Designer to join our GTM Customer Enablement team. This role focuses on designing and developing engaging, scalable learning experiences for Avalara customers as well as internal teams. Your work will directly impact customer success and retention, as well as internal sales effectiveness.
What Your Responsibilities Will Be
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Design and develop learning experiences focused on Avalara products (onboarding and usage), t ranslating complex tax automation concepts into clear, engaging learning experiences.
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Partner with subject matter experts, sales teams, and product managers to ensure content aligns with business needs.
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Collaborate with our Learning Experience Designers and Media Designers during review cycles, a pplying instructional design, UX, and accessibility principles to ensure quality.
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Produce a variety of learning formats including eLearning, video, webinars, job aids, games.
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Create and edit training videos to support product education and onboarding.
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Use tools such as Articulate Rise, Adobe Premiere Pro, Excel, Qualtrics, Confluence, Jira.
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Publish and manage learning content through our LMS and other channels.
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Continuously assess and improve learning effectiveness using data and learner feedback.
What Youll Need to be Successful
- 5+ years in learning experience design preferably in a SaaS environment.
- Proficiency with course and media development tools such as Articulate Rise and Adobe Premiere Pro / Camtasia.
- Portfolio displaying high-quality, self-paced eLearn training that you designed and developed.
- Ability to work cross-functionally across a large organization while managing multiple priorities in a dynamic environment.
How Well Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversit y
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Learn more about our benefits by region here: Avalara North America
What You Need To Know About Avalara
We re Avalara. We re defining the relationship between tax and tech.
We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business .
Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world.
We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We ve been different from day one. Join us, and your career will be too.
We re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
- 5+ years in learning experience design preferably in a SaaS environment.
- Proficiency with course and media development tools such as Articulate Rise and Adobe Premiere Pro / Camtasia.
- Portfolio displaying high-quality, self-paced eLearn training that you designed and developed.
- Ability to work cross-functionally across a large organization while managing multiple priorities in a dynamic environment.
-
Design and develop learning experiences focused on Avalara products (onboarding and usage), t ranslating complex tax automation concepts into clear, engaging learning experiences.
-
Partner with subject matter experts, sales teams, and product managers to ensure content aligns with business needs.
-
Collaborate with our Learning Experience Designers and Media Designers during review cycles, a pplying instructional design, UX, and accessibility principles to ensure quality.
-
Produce a variety of learning formats including eLearning, video, webinars, job aids, games.
-
Create and edit training videos to support product education and onboarding.
-
Use tools such as Articulate Rise, Adobe Premiere Pro, Excel, Qualtrics, Confluence, Jira.
-
Publish and manage learning content through our LMS and other channels.
-
Continuously assess and improve learning effectiveness using data and learner feedback.