Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Urgent opening For Desktop Engineer L1 - Ankleshwar @ Team Computers

Home > Hardware and Networks - Other

 Urgent opening For Desktop Engineer L1 - Ankleshwar

Job Description

Greetings!


Job Description:

We are looking for IT support roles at our Ankleshwar office. We are hiring for both Desktop Support Engineer.


Responsibilities:

Responsible for logging tickets, monitoring,

assigning tickets to respective support engineers.

Providing first level of remote technical support to clients.

 Making sure that the tickets are responded within the

required time frame to meet the SLAs.

Escalating the calls to support manager if tickets are not

responded or resolved within the time.

 Vendor management.

Preparing and scheduling daily, weekly and monthly MIS

reports and sending the reports to clients and managers.

Managing and maintaining the workflow, client contacts,

support contracts, SLA details, escalation matrix,

performance metrics, time entries etc. as per client

requirement.


Immediate joiners preferred.


Interested candidates can share resume at ch*************n@te**********s.com

Job Classification

Industry: Hardware & Networking
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware and Networks - Other
Role: Hardware and Networks - Other
Employement Type: Full time

Contact Details:

Company: Team Computers
Location(s): Ankleshwar

+ View Contactajax loader


Keyskills:   desktop engineer Outlook Configuration Computer Hardware Printer Support desktop support engineer Laptop Support

 Fraud Alert to job seekers!

₹ 50,000-3 Lacs P.A

Similar positions

Senior Sharepoint Engineer

  • Morningstar
  • 5 - 8 years
  • Mumbai
  • 6 days ago
₹ Not Disclosed

Administrator - Service Desk (SD1)

  • Microland
  • 2 - 7 years
  • Bengaluru
  • 9 days ago
₹ Not Disclosed

Administrator - Service Desk (SD1)

  • Microland
  • 2 - 7 years
  • Bengaluru
  • 9 days ago
₹ Not Disclosed

Administrator - Service Desk (SD1)

  • Microland
  • 2 - 7 years
  • Bengaluru
  • 9 days ago
₹ Not Disclosed

Team Computers

Team Computers Pvt. Ltd. Team Computers Pvt. Ltd. Incorporated in 1987, Team has completed 31 successful years of building trust and has emerged as a leading IT solutions provider, supporting more than 1800 customers across the country. At Team, we look at ourselves as a bridge between the wo...