Project Manager - Chennai
- Inspirisys
- 7 - 10 years
- Chennai
- 21 days ago
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Job Description
End User Services Project Delivery Manager
Job Description
A Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users. This role involves managing projects, coordinating with various teams, and ensuring that services are delivered efficiently and effectively. Here are some key responsibilities and qualifications:
Responsibilities:
1. Project Planning and Execution: Excellent Knowalge on Project Delivery Cycle i.e Planning, Execution, Governance, Reporting and Presentation
2. Team Coordination: Coordinate Internal resources and third parties/vendors for the flawless execution of projects.
4. Risk Management: Capabilities to Identify and manage project risks, issues, and dependencies.
5. Stakeholder Communication: Prepare and present project status reports to stakeholders, ensuring effective communication throughout the project lifecycle.
6. Continuous Improvement: Implement continuous improvement initiatives to enhance service delivery and user experience.
7. Resource Management: Identify and allocate resources required for projects, ensuring optimal utilization.
8. Service Level Governance: Should have the Good experice to maintian the SLA, OLA and UPC
9. Service Improvement Plan: Should have good knowledge to identify the Gaps and arrive the improvement plan.
9. Service Life Cycle: Excellent knowledge and exposure on Service Life Cycle
Qualifications:
1. Bachelors degree in IT, Business, Management, or a related field.
2. Proven experience as a Project Manager or in a similar role.
3. Strong understanding of IT service management and project management methodologies.
4. Excellent organizational and multitasking abilities.
5. Strong leadership and team management skills.
6. Effective communication and interpersonal skills.
7. Certifications such as ITIL Compulsory and PMP or PRINCE2.
8. Should have at least 7 years in Corporate Delivery and at least 2 delivery projects where End User volume minimum 7000.
9. Excellent Communication Skill to present the reports to CTO
Immediate joiners preferred
Interested candidates share profiles to na**********t@in*******s.com / WhatsApp to 9600894***
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: IT Project ManagerEmployement Type: Full timeContact Details:
Company: InspirisysLocation(s): Chennai
Keyskills: ITIL IT Project Management Project Management End User Support Project Delivery
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Inspirisys
Inspirisys enables enterprises to re-imagine their businesses for the ever-changing digital world. Established in 1995, we are a leading information technology services and consulting company in India along with having a global footprint across North America, Middle East, UK, Japan, and Singapore ma...
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