Program Manager
- Zeta
- 8 - 13 years
- Mumbai
- 2 months ago
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Job Description
Our flagship processing platform - Zeta Tachyon - is the industry s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter
About the Role
- As a Program Manager for the office of Zeta s CEO, Bhavin Turakhia , you will have the opportunity to contribute to the smooth functioning of a wide-ranging set of projects that span business, people, technology, product, etc. Your success will be a result of your ability to:
- be meticulous, thorough, diligent and sincere
- deliver high-quality work to the CEO on a regular basis
- multi-task seamlessly in a highly dynamic and agile environment
- prioritize tasks, manage risks and dependencies across competing projects
- build strong relationships with leaders & gather context from all relevant stakeholders
- ask the right questions to the right audience
- communicate, escalate, and provide timely updates
- manage a growing team of smart individuals who would also perform program management
- Be affluent in tools like Jira, Confluence, Salesforce, Hubspot, etc.
Responsibilities
- Tabulate, organize, and present updates across various programs at various levels of granularity (on-demand, daily, weekly, monthly, quarterly)
- Diligently followup on the action items for program reviews, check ins, and leadership cadences
- Design & maintain detailed KPI trackers across multiple projects and programs
- Build meaningful relationships with all relevant stakeholders across the organization
- Participate in / Conduct regular meetings, stand-ups, and project review cadence sessions
- Understand in detail how specific tasks for a particular project are decomposed and how they are interconnected and impact timelines and outcomes
- Identify blockers and issues proactively with a goal to escalating appropriately with a strong bias for action
- Identify and plan for dependencies and contingencies across projects and interconnected programs
- Ensure rigorous and diligent follow-ups across all projects and programs
- Perform RCAs and assist project teams with various post-project rituals such as documentation and post-mortems
Skills
- Highly meticulous, thorough, detail-oriented and diligent with action items and follow-ups
- Exceptional program management skills and a strong understanding of agile methodologies, ideally supported by relevant certifications and coursework
- Proficiency with tools like Jira (even configurations), MS Office, Smartsheets, Confluence, Salesforce, Hubspot, etc.
- Exceptional communication and articulation skills - both in written and verbal formats
- Ability to align different stakeholders to a common goal
- Highly analytical with the ability to leverage data to answer questions and solve problems
- Ability to influence without authority and seamlessly manage the expectations of senior executives, partners, vendors, and other stakeholders
- Adaptable, approachable, and open minded with an ability to work across cultures and geographies
- Hands-on experience to work in a fast-paced environment with constantly changing priorities & timelines
- High degree of integrity and ethical standards
Experience and Qualifications
- 8+ years experience as a Program Manager
- Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus
- Undergraduate Degree in Engineering + Graduate Business Degree (MBA or equivalent)
Equal Opportunity
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Program Manager - Technology / ITEmployement Type: Full timeContact Details:
Company: Zeta Inc.Location(s): Mumbai+ View Contact
Keyskills: Senior Executive Analytical Manager Program Management Cloud Agile UPS Management MS Office Salesforce Core banking
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