Greetings from joulestowatts business solution,
We are India's Largest BPO Recruitment Company.
Hiring for TOP MNC
Only people Who stays in Bangalore are eligible
Experience : 0 TO 3 Years
Qualification : Graduation
Shift : Night Shift / 5 day's working
Location : Bangalore
Facility : Both the way cab will be provided + PF/ESI
This is a 24/7 support
Mostly evening and night shifts
Five-day working with rotational week off
Excellent communication skills
Age Limit : 37,38
Skills Required: Excellent
Job description:
International Voice Process
Responsibilities:
Make outbound calls to the candidate and motivate them to complete job application.
Schedule/reschedule first day of work for the employees and sharing necessary information.
Review application form and make sure all the details are filled appropriately.
Handle inbound calls and resolve candidates queries.
Respond to candidates queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Provide excellent experience to the candidates.
Maintaining a quality score of 90% and above throughout.
Escalate issues and seek advice when faced with complex issues/problems
Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements
NOTE : PF ACCOUNT IS MANDATORY IF NOT FORM 16 OR 26
Interested Candidates Drop your CV & contact HR Priya : 9606973***
Keyskills: Us Voice Process International Voice Process Us Calling Technical Voice Process International Voice Voice Support International BPO
A billion-dollar group Manipal Global invested company and Great Place to Work certified organization, JoulestoWatts delivers the best talent solutions, business and technology consulting with innovative models that address the industry. Join to accelerate the growth that has been unmatched. 10...