ServiceNow subject matter expert with 3+ hands-on experience in ServiceNow applications/modules (TSM [or CSM/ ITSM] , TNI [or CMDB] , OMT , FSM , TSOM [or ITOM ] , GRC , SecOps) working on Functional architecture, Data Architecture and Integration architecture.
Document Architecture Blueprints and Technical design for stakeholder signoff. Candidates should know TMF ODA and OpenAPIs OSS capabilities that will be generally used to integrate ServiceNow with rest of OSS/BSS landscape.
Good knowledge of Products & Service Catalog PSR hierarchy, Inventory and the common design patterns like Catalog-Driven-Orchestration, Closed-Loop-Assurance, Real-Time-Inventory, Network-as-a-Service for Solution design in Service fulfilment & Assurance domain.
Architect and develop innovative solutions in collaboration with a cross-functional team including Custom-Applications (Built-On-Now) for extending Capabilities
Experience in implementation and estimation techniques.
Responding to Request for Information/Proposal documents
Provide expert level support and technical mentoring to implementation teams.
Maintain deep, comprehensive knowledge of ServiceNows capabilities, performance, and constraints.
Support practice build efforts to include development of practice intellectual property (IP)
Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
Deep understanding of ServiceNow data model and structures, proposing and enforcing coding standards.
Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools
Candidate should possess Good Communication & Client- interfacing skills.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full time