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Bpo : Blended Process : 37k : Grads And Ug : Apply : Call Now @ Leading ITES Company

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 Bpo : Blended Process : 37k : Grads And Ug : Apply : Call Now

Job Description

Hiring for Leading ITES Company In Gurgaon for Customer Support


Key Highlights:


1: Graduate/UG wit Min 1 Year International BPO Experience

2: Candidate Must Not Have Any Exams in the Next 6 Months

3: 24x7 Shifts

4: 5 Days Working, Blended Process

5: Both Side Cabs

6: Excellent Communication Skills

7: Immediate Joiners Preferred


A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.


Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)


Landmark : Near Hotel Nirulas


Walkin Time : 11 am to 3 Pm


Mahima @ 7523848*** , Ritika @ 8299619***, Qasim @ 8056419***, Neha @ 8789203***


Whatsapp Your CV @ 9721919***


Key Responsibilities:


Responding to customer inquiries:


Answering questions about products or services, providing information, and offering guidance.


Resolving customer issues:


Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.

Providing support:


Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.


Managing customer interactions:


Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.


Recording and reporting:


Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Leading ITES Company
Location(s): Noida, Gurugram

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Keyskills:   Makemytrip Startek Tech Mahindra Ienergizer Amazon Altruist Myntra Clear Trip Calling Cred Aegis Sales PayTM Just Dial Domestic Flipkart Airtel IQOR Policy Bazaar Byjus Inbound HCL Travel Cegent Vagus Air India QConnect Travel Process Verizon Voice

 Fraud Alert to job seekers!

₹ .5-4.5 Lacs P.A

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Leading ITES Company

https://outpace.in/job/associate-sr-associate-collections/