Area Revenue Head - Company Serviced
- OYO
- 9 - 14 years
- Patna
- 19 days ago
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Job Description
Job Description:
Department
- Revenue
Reporting to
- SOB Head
Key Responsibilities
- Lead a team of Revenue Leads to strategize and drive revenue metrics in the designated territory.
- Drive line sales through various means from existing OYO operators
- Help generate revenue by driving occupancy and ensuring availability of sellable rooms
- Ensure collection of accounts receivable/outstanding amount from clients/accounts
- Maintain and review monthly sales tracker of accounts and targets
- Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
- Manage assigned portfolio of operators of the hub and prevent churn by solving operator issues proactively. Ensure FnF is done properly for churned properties/operators
- Ensure cluster performance of GX metrics against target, especially driving guest experience performance for bottom properties in the cluster
- Manage daily operations of various hotels and ensure adherence to all OYO operational procedures and guidelines
- Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
- Resolve issues arising between property operators, customers & internal team
- Ability to frequently travel on ground and create a healthy property and operator funnel
- Store front acquisition in SOB, building and increasing portfolio
- Contracting and rent negotiation for SOB properties
- Cross-functional approach through coordination with multiple teams across organization.
- Create an exuberant property operator relationship to build on referral network
- Responsible for maintaining CM positive PnL for SOB properties
- Conduct regular audits on SOB properties
- Drive FnB revenue on SOB properties
- Ensure proper training is done for property managers on SOB properties
People ResponsibilitiesYesKey Performance Indicators
- Ensuring occupancy (URNs) month on month
- Prepaid (PP) realization
- Pay at Hotel (PAH) realization
- Ensuring daily availability of Sellable rooms (DSRN)
- QR adoption for bookings
- Unhappy and delight ratings GnB and OTA rating
Factors Influencing Hiring DecisionExperience
- 7 - 8 years of overall experience in sales & operations
- Min 3-4 years of experience in a people manager capacity
- Experience in Hotel Industry would be an added advantage
- Ready to travel as and when required and willingness to work on field.
Technical Skills
- Networking ability
- Soft Skills (ERP/APP usage, Excel, Email Writing)
- Excellent communication skills (verbal and written)
- Good negotiation skills
- Analytical ability
Behavioural Skills
- Team Player
- Communication Skills
- Energetic
Stake Holder Interaction/Management Internal SOB Head/Hub Head, Supply Team, Revenue team, TR Team, Central Teams External Property operators/owners, Real Estate Brokers
Job Classification
Industry: Travel & TourismFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: OYOLocation(s): Patna
Keyskills: Revenue Management Client Management Loss Prevention Sales Operations Pnl Management Revenue
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