Central Lead Operations Manager
- Pharmeasy
- 7 - 8 years
- Mumbai
- 22 days ago
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Job Description
- We are looking for an experienced and motivated Central Ops Manager to oversee the end-to-end operations of a Quick Commerce project across multiple cities.- The ideal candidate will coordinate with internal and external stakeholders, manage store launches, and drive operational excellence by leading teams, streamlining processes, and ensuring timely order fulfillment.Roles and Responsibility :- Multi-City Operations Management - Oversee and manage operations across multiple cities, ensuring streamlined processes and adherence to project timelines.- Coordinate with internal and external stakeholders to ensure project deliverables, including store launches, are completed on schedule.- Team Leadership, Management & Training: Recruit, train, and manage a team of pickers, and packers,.- Set clear goals and expectations and monitor team performance through KPIs.- Motivate and engage the team to maintain high productivity and ensure smooth daily operations.- Handle shift planning and rostering and ensure adequate workforce allocation during peak and non-peak hours.- Ensuring training of pharmacists/pickers, packers.Order Fulfillment & Store Operations:.- Oversee the end-to-end order fulfillment process to meet delivery timelines (10- 30 minutes window).- Ensure orders are picked, packed, and dispatched accurately and efficiently.
Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: PharmeasyLocation(s): Mumbai
Keyskills: Operations Management Team Management Order Management Operations Manager Store Operations Supply Chain
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