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Sales - MHB @ Manipal Hospitals

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 Sales - MHB

Job Description

Job Description:  

1: To be the key account manager for the unit and act as the SPOC for all queries about the department.

  • Description of Measurement Indicators: To manage the relationships with the key clients and stakeholders of the unit. To also handle all the queries and requests related to the department and provide timely and satisfactory solutions.

2: To ensure proper data management and report generation.

  • Description of Measurement Indicators: To share calls and cases related data report with stakeholders  on daily & monthly basis with 100%

3: To enhance knowledge of self that has direct impact on the Job

Description of Measurement Indicators: To attend 30 hrs. of training for the FY (BLS, safety training and soft skills)

4: Tracking of revenue and OP/IP from MARS & Reconciling the departments revenue and sharing insights with the stakeholders.

  • Description of Measurement Indicators: To reconcile the departments revenue with the MARS data and provide insights on the trends, gaps, and opportunities for improvement.

5: Feedback call to be made to all emergency cases

To collect customer feedback for each and every pick up and drop through MARS within 4 days of admission

6: To conduct ambulance audit and reporting to ensure the ambulances tagged to the unit are as per standards set.

  • Description of Measurement Indicators: To inspect and monitor the ambulances tagged to the unit and ensure they comply with the quality and safety standards set by the organization.

7: To create awareness of the department through marketing campaigns and events.

  • Description of Measurement Indicators: To plan and execute effective marketing campaigns and events to promote the department and its services

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Direct Sales Executive
Employement Type: Full time

Contact Details:

Company: Manipal Hospitals
Location(s): Bengaluru

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Keyskills:   soft skills screening data management it services report generation sales analytics hrsd training improvement sales support sales job description measurement sourcing talent acquisition safety training marketing campaigns recruitment sales coordination inspection

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Manipal Hospitals

Company DetailsManipal Hospitals (MHEPL)