Relationship Manager
- Salasar Services
- 3 - 8 years
- Kolkata
- 2 months ago
- Email to a friend
- Report this job
Job Description
Job Title: Relationship Manager
Location: Mumbai/ Ahmedabad/ Indore/ Raipur/ NCR/ Hyderabad/ Kolkata/Kanpur/ Indore
Roles and Responsibilities:
1. Sales and Business Development
Identify potential customers and generate leads for health and motor insurance through direct
channels (personal contacts, walk-ins, corporate camps, etc.).
Actively pitch insurance products to individuals and retail customers to achieve monthly sales
targets.
Organize and participate in sales campaigns, kiosks, and promotional events for customer
acquisition.
Maintain a robust sales pipeline and focus on conversion rates.
2. Customer Relationship Management (CRM)
Build and nurture strong relationships with existing and new customers to ensure long-term
retention.
Provide guidance to customers in selecting suitable insurance policies tailored to their specific needs.
Educate customers about product features, benefits, exclusions, and terms to build trust and avoid
miscommunication.
3. Policy Issuance and Documentation
Facilitate smooth documentation for policy issuance, ensuring accurate and timely submissions.
Assist customers in claim processing, renewals, endorsements, and modifications in policies as
required.
4. Market Research and Competitor Analysis
Stay updated with market trends, competitor strategies, and customer preferences in the Nagpur
region.
Provide feedback to the management on customer needs and market opportunities to improve
product offerings.
5. Cross-Selling and Upselling
Promote cross-selling by introducing health insurance to motor insurance clients and vice versa.
Identify opportunities to upsell higher-value policies or riders for better customer coverage.
6. Compliance and Reporting
Ensure adherence to IRDAI guidelines and company policies for ethical selling.
Maintain daily activity reports, sales records, and customer databases for transparency and
operational efficiency.
Handle escalations and grievances with prompt resolution, ensuring customer satisfaction.
7. Training and Development
Stay updated on product knowledge, new launches, and process changes through regular training
sessions. Share insights and learning with peers to contribute to overall team development.
Key Skills and Qualifications:
Education: Graduate in any discipline.
Experience: 1-3 years in insurance sales.
Skills: Strong communication, negotiation, and interpersonal skills.
Local Knowledge: Familiarity with the Nagpur market and its customer base is an advantage.
This structure provides a balance of operational, sales, and customer-focused responsibilities, tailored to the direct retail channel's nature of business.
Job Classification
Industry: InsuranceFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Retail SalesEmployement Type: Walk-insContact Details:
Company: Salasar ServicesLocation(s): Kolkata
Keyskills: Sales Existing Customer Management Techno Marketing Motor Insurance Health Insurance
Similar positions
Salasar Services
Salasar is an insurance and reinsurance broking firm licensed by the Insurance Regulatory and Development Authority (IRDA) vide Licence No. 143 valid up to 3rd April,2021 . One of the largest broking firms in India, with a leadership position in the East, we partner almost all reputed insurance comp...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in