Airport Ground Staff
- Supertech
- 0 - 1 years
- Kolkata
- 14 days ago
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Job Description
JOB RESPONSIBILITIES
Ground staff duties can be broadly divided into passenger handling, cargo handling, and aircraft servicing. Here's a breakdown:
Passenger Handling
- Greeting and assisting passengers at check-in counters.
- Verifying documents like tickets, passports, and IDs.
- Tagging and handling luggage.
- Issuing boarding passes.
- Managing boarding gates and assisting with boarding and deboarding.
- Responding to passenger inquiries, complaints, or requests.
- Providing information about flight schedules, delays, or cancellations.
- Assisting elderly, disabled, or unaccompanied minors.
Ramp/Aircraft Handling
- Coordinating aircraft arrival and departure procedures.
- Marshalling aircraft on the tarmac.
- Refueling and cleaning the aircraft (in some roles).
- Loading and unloading baggage and cargo.
- Communicating with pilots and air traffic control regarding ground operations.
Cargo and Baggage Handling
- Labeling and securing baggage and cargo.
- Ensuring compliance with safety and weight regulations.
- Operating loading machinery and ground support equipment.
ELIGIBILITY CRITERIA
Educational Qualification
- Minimum: 10+2 (High School/Intermediate).
- Preferred: Graduate degree (any stream).
- Diploma/certificate in aviation or ground handling is an advantage.
Other Requirements
- Good communication skills (English proficiency is often required).
- Pleasant personality and professional grooming.
- Basic computer skills.
- Physical fitness (for baggage/ramp handling roles).
- Background check and security clearance.
JOB BENEFITS
Financial & Perks
- Overtime and holiday pay.
- Performance-based incentives.
Travel & Lifestyle
- Discounted or free air travel (for employee and family).
- Uniforms provided.
- Meals or meal allowance during shifts.
Health & Safety
- Health insurance or medical benefits.
- Provident Fund (PF).
- Paid leave: casual, sick, and annual.
Career Growth
- Opportunities for promotion to supervisory or managerial roles.
- Training programs and certifications.
- Potential transfer to other departments like cabin crew, ticketing, or operations.
Job Classification
Industry: AviationFunctional Area / Department: Aviation & AerospaceRole Category: Airline ServicesRole: Airline Services - OtherEmployement Type: Full timeContact Details:
Company: SupertechLocation(s): Kolkata
Keyskills: Aviation Ground Staff Activities Good Personality Hospitality Management Good Communication In English
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