Analyst Ii, Technology Operations (ad Operation)
- Walmart
- 4 - 9 years
- Bengaluru
- 15 days ago
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Job Description
Position Summary... At Walmart, we are committed to leading the business side of technology - how we operate, measure success, and enact change. This team focuses on that and, areas such as strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations and technology business operations.
As an Operation Analyst II, you will contribute towards Supporting, setting up of accounts and Assuring campaign is set up aligning with Walmart Policy and Guidelines. These operations will be conducted in WMC Owned and Operated platforms to ensure Accounts/campaigns are executed flawlessly. You will contribute and perform dive deep into campaign troubleshooting insights to ensure ads are rendering as intended as well as to prevent bad customer experience by providing right solution, setting up accounts and helping advertisers to launch their campaigns on time. Understand all the client s goals and objectives and ensure providing outstanding support to achieve these goals. Be the subject matter experts in ad serving platform/tools and work to continually optimize the platform usage and provide up to date best practices. What youll do...
Minimum Qualifications... Minimum Qualifications:As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate. Option 1: Bachelors degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.Option 2: 2 years experience in project management, program management, program operations, or related area. Preferred Qualifications... Primary Location... G, 1, 3, 4, 5 Floor, Building 11, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India
As an Operation Analyst II, you will contribute towards Supporting, setting up of accounts and Assuring campaign is set up aligning with Walmart Policy and Guidelines. These operations will be conducted in WMC Owned and Operated platforms to ensure Accounts/campaigns are executed flawlessly. You will contribute and perform dive deep into campaign troubleshooting insights to ensure ads are rendering as intended as well as to prevent bad customer experience by providing right solution, setting up accounts and helping advertisers to launch their campaigns on time. Understand all the client s goals and objectives and ensure providing outstanding support to achieve these goals. Be the subject matter experts in ad serving platform/tools and work to continually optimize the platform usage and provide up to date best practices.
About Team :-
At Walmart, we are committed to leading the business side of technology - how we operate, measure success, and enact change. This team focuses on that and, areas such as strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations and technology business operations.
As an Operation Analyst II, you will contribute towards Supporting, setting up of accounts and Assuring campaign is set up aligning with Walmart Policy and Guidelines. These operations will be conducted in WMC Owned and Operated platforms to ensure Accounts/campaigns are executed flawlessly. You will contribute and perform dive deep into campaign troubleshooting insights to ensure ads are rendering as intended as well as to prevent bad customer experience by providing right solution, setting up accounts and helping advertisers to launch their campaigns on time. Understand all the client s goals and objectives and ensure providing outstanding support to achieve these goals. Be the subject matter experts in ad serving platform/tools and work to continually optimize the platform usage and provide up to date best practices.
As an Operation Analyst II, you will contribute towards Supporting, setting up of accounts and Assuring campaign is set up aligning with Walmart Policy and Guidelines. These operations will be conducted in WMC Owned and Operated platforms to ensure Accounts/campaigns are executed flawlessly. You will contribute and perform dive deep into campaign troubleshooting insights to ensure ads are rendering as intended as well as to prevent bad customer experience by providing right solution, setting up accounts and helping advertisers to launch their campaigns on time. Understand all the client s goals and objectives and ensure providing outstanding support to achieve these goals. Be the subject matter experts in ad serving platform/tools and work to continually optimize the platform usage and provide up to date best practices.
What youll do
Manage day-to-day deliverables w.r.t Support/Onboarding/KW moderation across the companys owned and operated properties as well as any external distribution platforms. Maintaining assigned KPIs.
Maintain the highest standards around campaign fulfilment
Provide support for advertisers/Sales/API Partners with solution with regards to Sponsored Products and Sponsored Brands/Videos
Work with Ad Policy team to get the relevant information/updates related to Sponsored Brands and Sponsored Products
Review inbound request, validate and manage user access to the internal and external users
Collaboration with cross team, enhancing product skills and to support as an when required.
Helping advertisers to activate ads in the ad server after approval/providing possible solutions
Communicating case status to global advertisers on the campaigns/accounts
Complete account/campaign audits using checklists to ensure accuracy and completeness of accounts/campaign, including go live workflows
Dive deep on the issues/escalations when there is a requirement.
Minimum qualifications :
B.E. or Any degree in Computer Science or other equivalent stream
Candidate with excellent articulation and communication skill set
4+ years User Experience with Sponsored Search / Sponsored Product self-serve platforms
Willing to work in rotational shifts, including PST hours
Strong familiarity with ad serving technologies, platforms, and tools with hands on working experience
Hands on knowledge on at-least one ads tool - Keyword Bidding, Sponsored Search, Paid Search, Marketplace, and Sponsored Brands/Videos
Hands on experience in troubleshooting on campaign/tool/Platforms issues
What youll bring:
Campaign Trafficking/Optimization across Sponsored Search Sponsored Brands/Videos
Willing to contribute to process efficiency/SOPs
Walmart Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.
Manage day-to-day deliverables w.r.t Support/Onboarding/KW moderation across the companys owned and operated properties as well as any external distribution platforms. Maintaining assigned KPIs.
Maintain the highest standards around campaign fulfilment
Provide support for advertisers/Sales/API Partners with solution with regards to Sponsored Products and Sponsored Brands/Videos
Work with Ad Policy team to get the relevant information/updates related to Sponsored Brands and Sponsored Products
Review inbound request, validate and manage user access to the internal and external users
Collaboration with cross team, enhancing product skills and to support as an when required.
Helping advertisers to activate ads in the ad server after approval/providing possible solutions
Communicating case status to global advertisers on the campaigns/accounts
Complete account/campaign audits using checklists to ensure accuracy and completeness of accounts/campaign, including go live workflows
Dive deep on the issues/escalations when there is a requirement.
About Walmart Global Tech
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Flexible, hybrid work
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Benefits
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Job Classification
Industry: RetailFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full timeContact Details:
Company: WalmartLocation(s): Bengaluru+ View Contact
Keyskills: Computer science Bidding Networking Project management SEZ Management Customer experience Troubleshooting Information technology Business operations
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