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L2 Support @ Infogain

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 L2 Support

Job Description

Location: Noida/ Mumbai/ Pune/ Bangalore


Job Summary: L2 support Engineer for production application monitoring , and incident management resolution within defined SLAs. Involves works in shifts 24*7


Job Description:

  • 4 to 5 years of experience in L2 support.
  • Work in the L2 support team for production application monitoring and incident management resolution within defined SLAs. Involves works in shifts 24*7.
  • Have some basic knowledge of monitoring tools like AppDynamics, Nagios, Kibana, ServiceNow, Jenkins, Postman.
  • Have knowledge of writing basic SQL queries.
  • Good Communication Skill is as there is direct client communication.
  • Knowledge of Java/.Net will be an added advantage.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Incident Management
Employement Type: Full time

Contact Details:

Company: Infogain
Location(s): Noida, Gurugram

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Keyskills:   SQL Queries L2 Support Monitoring Tools

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Infogain

A global digital engineering company delivering technology solutions that accelerate business outcomes. It specializes in cloud, data, AI, and experience-led transformation for enterprises across industries.