Job Description
Senior Technical Program Manager will lead the development and enhancement of world-class
health, wellness, and insurance platforms, focusing on client and advisor journeys. The role
requires collaboration with SMEs, internal/external stakeholders, and senior leadership to
create innovative solutions addressing key business challenges. It involves digitizing back-
end operations and developing front-end mobile/web applications to drive competitive
advantage and deliver personalized products and experiences.
Key Responsibilities:
- Oversee end-to-end conceptualization, design, development, and delivery of digital
products and platforms across multiple geographies.
- Drive the entire delivery process, including research, benchmarking, contracting,
budgeting, business case approval, legal/compliance/risk management, partnerships,
stakeholder management, user story creation, platform/app development, UAT, data
analytics, documentation, go-to-market strategy, and project KPI achievement.
- Ensure Agile methodologies are implemented throughout the project lifecycle.
- Serve as a business advisor to technical teams during platform creation.
- Collaborate with engineering teams on platform design and architecture.
- Work cross-functionally with internal/external stakeholders, legal, compliance, risk
teams, developers, and designers to execute the product roadmap.
- Prioritize product features based on business needs and constraints.
- Standardize and modularize processes to enable rapid go-live and expansion to new
geographies/products.
- Assess market potential and introduce innovations aligned with business needs.
- Represent the organization in regional and global forums, contributing to the
innovation agenda.
- Promote digital adoption internally and externally.
- Oversee technology evaluations and selections.
- Maintain error logs, diagnose issues, and set up monitoring protocols.
- Track platform analytics, monitor KPIs, and report success metrics.
- Anticipate and manage risks affecting project KPIs, scope, budget, or timelines.
Job Requirements:
- Comfortable working with globally distributed teams.
- Proven experience managing B2C mobile and web applications.
- Strong knowledge of API structures, mobile/web app development, SQL, cloud
technologies (e.g., Azure or AWS), full-stack technologies (e.g., Java with
Angular/React), and BI tools (e.g., Power BI or Tableau).
- Proficient in creating wireframes, prototypes, data flow diagrams, and workflows.
- Agile mindset with a strong execution bias.
- Skilled in JIRA, Confluence, or other product management tools.
- Capable of drawing insights and communicating effectively with both technical and
non-technical teams.
- Leadership skills to guide project teams and the business community.
- Ability to innovate and modernize traditional back-office processes.
- Strong written and verbal communication skills.
- Detail-oriented with strong analytical and conceptual abilities.
- Ability to balance short-term needs with long-term strategic goals.
- Trustworthy, adaptable, and capable of working in a dynamic, open culture.
- Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.
Soft Skills:
- Innovative mindset
- Strong problem-solving abilities
- Strategic thinking
- Leadership and team management
- Excellent communication
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: Program Manager - Technology / IT
Employement Type: Full time
Contact Details:
Company: Aironic Artificial
Location(s): Bengaluru
Keyskills:
Agile
JIRA
Technical Program Management
Backend
Mobile Development
Scrum
Devops