Principal Systems Analyst
- SS&C Technologies
- 8 - 10 years
- Hyderabad
- 2 months ago
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Job Description
- Proactively monitor and fix all the client based environments
- Makes sure that the environment is up and running before and after the exchanges of the regions APAC, EMEA and NOAM opens and closes respectively.
- Makes sure FIX connectivity is up and running
- Coordinates and leads selected client communications (phone, email) to gather requirements, discuss technical configuration options and provide status updates.
- Escalate and resolve critical alerts and issues
- Actively engage with stakeholders to identify areas of inefficiency and improve internal team processes.
- Help develop repeatable implementation plans to consistently and efficiently deliver against company, team, and individual goals critical to various projects.
- Establish a strong relationship with internal and external clients.
- Serve as a knowledge resource to immediate team members.
- Assist with escalated inquired both internal and external.
- Ability to work collaboratively with Engagement Managers and Client Success Managers
Qualifications:
- Bachelor s degree required
- 8-10 years of professional experience in either a financial services or technology support role preferred.
- Knowledge/ Experience and strong understanding of the Investment Lifecycle with a focus on front/middle/back-office operations.
- Knowledge / Working knowledge of domestic and international equity, fixed income, and derivative products.
- Demonstrated Problem Tickets/Projects management and organizational skills; must have the ability to prioritize and manage multiple Tickets/Projects effectively in a fast-paced environment.
- Must have analytical thinking and problem solving abilities
- Exceptional written and verbal communication skills required.
- Effective communication skills to set internal and external expectations.
- Working knowledge of relational databases, Windows server environments and experience learning new technical tools.
- Client Services function works in shifts to support our stakeholders 24x6, for all the days in a calendar year. The working hours, number of working days in a week, weekly - off will depend upon the requirements of the function. Our team members work a standard 40 hours per week excluding a daily lunch/dinner break of one hour.
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: SS&C TechnologiesLocation(s): Hyderabad
Keyskills: C Fixed income Analytical Manager Technology Healthcare Windows Management Financial services Back office operations Recruitment
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SS&C Technologies
SS&C Technologies (formerly known as DST worldwide services IndiaPvt Ltd). DST has over 40 years of Success and currently has 16000 employees across 39 locations globally. A global leader in Financial Services and Healthcare Industry; DST is a trusted global provider of technology-based service ...
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