The Pr oject Manager is responsible for the day-to-day management and delivery of large digital projects to Rightpoint client.
Objectives
Assist clients in the scoping and prioritization of their various initiatives.
Set client expectations around effort and schedule for completing initiatives
Create and execute project work plans (Scope, Schedule, and Budget)
Plan and secure team staffing needs throughout the engagement
Actively work with the team to manage work assignments and deliverables
Review deliverables prepared by team before passing to client
Effectively apply Rightpoint project methodology and standards as required
Prepare engagement quality reviews and using appropriate quality assurance procedures
Control project risk and Rightpoint s exposure
Client Management
Manage day-to-day client interaction and set client expectations
Develop lasting relationships with client personnel that foster client loyalty
Continually seek opportunities to increase customer satisfaction and deepen relationships
Build a knowledge base of each clients business, organization and objectives
Identify "follow-on" sales opportunities as they relate to a specific client engagement
Assist proposal efforts including completing project scoping and SOW assessments
Effectively articulate Rightpoint capabilities to clients
Project Management
Manage projects by waterfall or agile methodologies as appropriate for the engagement
Confirm project legal documents are completed and signed
Manage project budget, schedule, milestones, and risks
Track and report team hours and expenses to clients on a weekly basis
Facilitate team and client meetings effectively
Communicate difficult/sensitive information tactfully
Resolve and/or escalate risks and issues in a timely fashion
Ensure timely and accurate invoicing, and monitors receivables for project
Analyze project and Managed Services portfolio profitability, revenue, margins, bill rates and individual and team member utilization
Technical Understanding
Possesses general understanding in the areas of software development, CRM, user experience, creative design, and infrastructure architecture
Maintains awareness of new and emerging technologies and the potential application on client engagements
Required Education
Bachelor s degree in business / computer science (preferred) or related field .
We re looking for a Project Manager who is delight to work with, which usually includes:
Excellent verbal and written communication skills between both the customer and all levels within the organization are required
Knowledge of sound business practices and a proven track record of exceeding customer expectations and anticipating their needs are also required
3 or more years of client consulting experience
3 or more years of project management experience
Excellent consulting skills and the ability to work effectively with clients and team members
Must be motivated with a focus on team performance
Willingness to travel periodically to client sites in your local metropolitan area
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: IT Project ManagerEmployement Type: Full time