Governance, Risk and Compliance Analyst | Bangalore
- SmartStream
- 2 - 4 years
- Bengaluru
- 2 months ago
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Job Description
Vacancy Name: Analyst
Location Country: India
Location City: Bangalore - Kormangala
Description:
Build meaningful partnerships with key clients, ensuring their success and satisfaction.
Analyze and enhance the performance of our Operations team, using KPIs to deliver measurable results.
Lead impactful Business review discussions and maintain clear, proactive communication with clients.
Support Internal/External audits, by collaborating with internal/external stakeholders.
Support in managing the change Request by effectively collaborating with Internal / client stakeholders.
Effective escalation of issues/incidents, work with Operations team to oversee an effective remediation.
Job Responsibilities:
Calculate and manage service level requirements to meet client expectations.
Review the operations data to calculate the Service level agreement status and calculate Service Credits if any.
Create operational KPIs using the performance data from system and measuring against agreed SLAs.
Collaborate with Fee and Expense Management teams to enhance Operations KPI reporting processes.
Serve as a liaison between clients, internal IT, and Operations teams to uphold service levels.
Coordinate preparation, collation, and distribution of governance meeting materials, including reports, minutes, and action plans.
Audit and Compliance:
Support internal audits and collaborate with the Risk team to support external audit requirements, working with the Manager.
Manage follow-ups on action items from both internal and external audit discussions.
Change Management:
Register client change requests, including logging of the request and follow up for effort and cost estimations.
Keep stakeholders updated on progress and ensure seamless execution of approved changes.
Reporting and Improvement:
Automation of the manual reports using dashboards or Macro to gain efficiency.
Creative visual representation of KPI using Power point.
Key Skills:
Advanced knowledge of the Brokerage, Market and Clearing Custody fee, Static data, Internal audit and Service level
Minimum 2 years experience in client reporting, management reporting and client communications
Ability to work under pressure, and manage own workload within specific deadlines
Excellent interpersonal skills with proven ability to work collaboratively.
Able to present information, verbally and in writing, in a clear and concise manner, with excellent attention to detail.
Experience of working on BI /Tableau/Power point or any other reporting tool is an advantage
Desirable Skills:
Experience of working in a Software House or Development centre is a good to have
Familiarity with project methodology is a good to have
SQL skills is good to have
MS Office skills
Qualifications:
Graduate/Postgraduate in any faculty related to Banking and Financial Services
Experience:
Minimum 2 years of experience of working in the Banking/finance industry
Experience of working in a Software House or Development centre is a good to have
Familiarity with project methodology is a good to have
Employment Type: Permanent
Equality Statement:
SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.
Job Classification
Industry: FinTech / PaymentsFunctional Area / Department: BFSI, Investments & TradingRole Category: Investment Banking, Private Equity & VCRole: Investment Banking AnalystEmployement Type: Full timeContact Details:
Company: SmartStreamLocation(s): Bengaluru
Keyskills: Trade Reconciliation Trade Operations Excel Trade Life Cycle Trade Confirmation Investment Banking Operations Trade Settlements Trade Processing
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SmartStream Technologies provides enterprise-wide, real-time Transaction Lifecycle Management (TLM) solutions to 1,000 clients, including more than 75 of the world's top 100 banks. SmartStream's solutions enable clients to tackle the barriers to Straight Through Processing (STP) and create more effi...
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