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AI & Automation Engineer @ Astreya

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 AI & Automation Engineer

Job Description

Role & responsibilities


  • Assessing the customer infrastructure / apps / business process to identify the gaps and prepare process improvement plans and automation solutions
  • Design, develop, and implement automation solutions for IT / Biz processes
  • Develop and maintain reusable repository of automation scripts and workflows using scripting languages (e.g., Python, PowerShell or RPA ) and automation platforms (e.g., ServiceNow, MS System Center, Opentext Automation Center, Ansible, Terraform,).
  • Integrate AI, Gen AI & ML capabilities into automation workflows to enable intelligent automation, predictive analytics, self-healing systems, AI Agents & Copilots
  • Develop and train machine learning models for tasks such as anomaly detection, predictive maintenance, and capacity planning in IT environments.
  • Work with large datasets of IT operational data, performing data cleaning, feature engineering, and data analysis to improve model accuracy and performance.
  • Collaborate with IT operations teams to identify automation opportunities and prioritize projects based on business impact.
  • Contribute to the development of internal automation tools and frameworks.
  • Contribute to AI/Gen AI Microapps development in external OEM Marketplace (ServiceNOW,GCP,Azure,AWS)
  • Deliver continuous service improvements by proactively identify opportunities for improvements to the implemented processes
  • Proficient in developing AI/Gen AI point solutions to meet the business needs
  • Troubleshoot and resolve issues related to automation systems and AI models.
  • Document automation processes, code, and models clearly and concisely.
  • Evaluate variety of open source & OEM technologies and tools for the best solution
  • Provide subject matter expertise on process and its implementation on the platform
  • Actively contributes to the results of a team and works towards achieving team goals and objectives
  • Undertake designated skill/knowledge development of the organization including training of next level team members

Preferred candidate profile


  • 3 to 8 years of experience in IT services with at least 3 years of experience in
  • IT Service Automation Orchestration, Scripting, & Process Assessment
  • AI Engineering Develop and Deploy cutting edge AI/GenAI & ML solutions to address complex business challenges
  • Expertise on integrating various tools
  • Should be proficient in at least two scripting languages such as PowerShell, Python, Shell Script
  • Should have working knowledge in at least two orchestrators such as ServiceNow, MS System Center Orchestrator, Opentext Automation Center, BMC Truesight Orchestrator, Ansible, Uipath or AA
  • Experience with AI/ML services of cloud computing platforms like GCP, Azure, AWS
  • Experience with AIOps platforms and solutions. (ServiceNow , Opentext , Moogsoft AIOPS, Bigpanda)
  • Experience with AI/ML libraries and frameworks
  • Experience with Data Analysis & Visualization tools
  • A strong understanding of ITIL process on one of more service lifecycle or service capability modules
  • Should have working knowledge on IT domain technologies such as Compute, Network, Database, Backup Storage, Cloud & Applications.
  • Knowledge in one or more System administrative activities like monitoring, service requests, incident management, change management, & maintenance
  • Excellent communication skills with an ability to explain concepts and solutions clearly and concisely
  • Should have experience in Training / Grooming people
  • Excellent analytical and problem-solving skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Production, Manufacturing & Engineering
Role Category: Engineering
Role: Engineering - Other
Employement Type: Full time

Contact Details:

Company: Astreya
Location(s): India

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Keyskills:   Ai Algorithms Aiml Automation Engineering

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Astreya

One of today\\Zs top IT solutions and services companies, Systweak has a wealth of experience developing innovative and user-friendly software for demanding users. Established in 1999, Systweak provides cost-effective software solutions with the highest standards of quality. Systweak aims to improve...