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Application Support Engineer @ Accion Labs

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 Application Support Engineer

Job Description

Preferred profile:


  • Minimum 4 years of experience in Application Support or equivalent experience in development, handling L2/L3 level support activities.
  • Proficient in tools such as Linux, Shell Scripting, Salesforce, Jira, Visual Studio Code, and Docker.
  • Good understanding of binaries, APIs, CLI systems, and expertise in debug log analysis.
  • Excellent troubleshooting and analytical skills; familiarity with ITIL processes is a plus.
  • Exceptional written and verbal communication skills, with experience supporting US-based customers.
  • Ability to work independently while collaborating effectively with cross-functional teams.
  • Comfortable working in a 24/5 shift environment.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Accion Labs
Location(s): Bengaluru

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Keyskills:   Shell Linux Docker Jira SQL API VS Code

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Accion Labs

Accion Labs is a Product Engineering Company Helping to Transform Businesses Through Emerging Technologies. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data, and traditional BI/DW. Through nine global offices and a rapid-response delivery model, Accio...