Hiring for Leading ITES Company In Gurgaon for Technical Support
Key Highlights:
1: Graduate with minimum 1 year exp in Technical Support
2: Candidate Must Not Have Any Exams in the Next 6 Months
3: 24x7 Shifts
4: 5 Days Working
5: Both Side Cabs
6: Excellent Communication Skills
7: Immediate Joiners Preferred
8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc
A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks
Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)
Landmark : Near Hotel Nirulas
Walkin Time : 11 am to 3 Pm
Mahima @ 7523848*** , Ritika @ 8299619***, Qizra @ 90108 97647,
Gaurika @ 93361 16522, Qasim @ 8056419***, Shadia @ 7898822*** @ Neha @ 8789203***
Whatsapp Your CV @ 9721919***
Key Responsibilities:
Troubleshooting and Problem Solving:
Diagnosing and resolving hardware and software issues, either remotely or in person.
User Support:
Providing technical assistance to users, answering questions, and guiding them through problem resolution.
System Maintenance and Monitoring:
Ensuring computer systems and networks are running efficiently and effectively.
Installation and Configuration:
Setting up new systems, installing software and hardware, and configuring user accounts.
Documentation and Record Keeping:
Maintaining records of issues, solutions, and system configurations.
Collaboration:
Working with other IT teams and external vendors to resolve complex issues.
Customer Service:
Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Keyskills: Troubleshooting Technical Support Router Firewall LAN Wipro L1 Support Networking WAN TCS TLC VLAN Windows CCNA Printer IP Address Telus Tech Mahindra Hardware Cognizant Accenture IP IP Configuration Routing Ienergizer Switching HCL LAN Configuration Desktop Teleperformance CCNP
Leading BPO company in Sri Lanka Client of Crossborder Inc Min 6 months exp must speak English and Hindi.