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Intern, Managed Services @ Mindtickle

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 Intern, Managed Services

Job Description



Job Snapshot

We are seeking a talented and proactive Managed Services Associate Interns who will take charge of projects and handle administrative tasks on the Mindtickle platform, catering to our clients unique business needs.
What s in it for you?
    • Develop and oversee learning programs on the Mindtickle platform.
    • Execute ad-hoc administrative tasks on the Mindtickle platform.
    • Facilitate the migration of content files and learning programs from third-party sources to the Mindtickle platform.
    • Foster strong relationships with other service teams.
    • Ensure timely communication and updates to internal teams throughout the project lifecycle.
    • Efficiently manage multiple projects simultaneously, adhering to SLAs.
    • Execute tasks with precision and accuracy, while diligently documenting progress for the team and future reference.
    • Conduct thorough User Acceptance Testing (UAT) and audits before project handovers to the POC.
    • Communicate deliverables to clients/Internal team.

We d love to hear from you if you:
    • Strong verbal and written communication skills.
    • Bachelor s degree Ability to thrive under tight deadlines and manage multiple tasks concurrently.
    • Keen attention to detail and adeptness in comprehending problem statements.
    • Quick learner who can grasp the intricacies of the Mindtickle platform and adapt to new technologies.

Our culture & accolades

As an organization, it s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.

Our culture reflects our employees globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.

Mindtickle is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Onboarding - Non Voice
Employement Type: Full time

Contact Details:

Company: Mindtickle
Location(s): Pune

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Keyskills:   Administration Managed services Compliance Intern UAT Management Catering User acceptance testing SLAS Auditing

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₹ Unpaid

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Mindtickle

MindTickle- Startup MindTickle is world's leading SAAS platform for sales readiness founded in 2011 by graduates of IITs, ISB & Stanford. Today, our rapidly growing team consists of 250+ people working from Pune & California. We are proud to be one of the very few category-defining India...