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Microsoft Dynamics365 Business Analyst @ Hexaware Technologies

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 Microsoft Dynamics365 Business Analyst

Job Description

MS Dynamics 365 Business Analyst

Hybrid

Any Hexaware location


Job Summary:

  • We are seeking a proactive and detail-oriented Business Analyst to join our dynamic team at MSD. The successful candidate will play a pivotal role in bridging business needs with technology solutions, ensuring operational efficiency, regulatory compliance, and the successful delivery of critical projects and initiatives.

Key Responsibilities:

  • Partner with business stakeholders to understand goals, processes, and challenges.
  • Elicit, analyze, document, and validate business and functional requirements.
  • Translate business requirements into detailed specifications for technical teams.
  • Collaborate with IT, Data, and Process teams to design, develop, and implement solutions.
  • Support project management activities including planning, tracking, and reporting.
  • Conduct gap analysis, risk assessments, and process improvement initiatives.
  • Assist in developing user stories, test cases, and support User Acceptance Testing (UAT).
  • Ensure solutions align with MSDs regulatory and compliance standards (GxP, GDPR, etc.).
  • Provide post-implementation support, troubleshooting, and training to end users.
  • Continuously monitor industry trends to recommend improvements and innovation.

Requirements:

  • Bachelors Degree in Business Administration, Information Systems
  • 35+ years of experience as a Business Analyst in the Financial Domain
  • Strong understanding of business process mapping and re-engineering.
  • Knowledge of CRM, ERP, and Data Analytics platforms (Salesforce, SAP, Veeva preferred).
  • Familiarity with Agile, Scrum, and/or Waterfall project management methodologies.
  • Exceptional communication, stakeholder management, and problem-solving skills.
  • Strong documentation skills (BRDs, FRDs, user stories, flowcharts).
  • Ability to work independently and as part of a cross-functional team.
  • Experience working in regulated environments (GxP validation experience a plus).

Preferred Qualifications:

  • Certifications: CBAP, CCBA, Agile BA certification, or PMP preferred.
  • Experience with Microsoft Dynamics 365 (MSD) if relevant.
  • Proficiency with tools such as JIRA, Confluence, Visio, and Microsoft Office Suite.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Pune

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Keyskills:   MSD365 Microsoft Dynamics 365 MS Dynamics Microsoft Dynamics AX Business Analysis

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...