Complete responsibility of a customer interaction & Provide Superior Customer Experience on Chat/Email/Call
Provide accurate, valid and complete information by using the right methods/tools
Maintaining a positive, empathetic and professional attitude toward customers at all times
Collaborate with team-members, customer service teams to ensure superior customer experience
Follow company s communication procedures, policies, and guidelines at all times
Deliver excellent results measured by customer satisfaction, effectiveness, efficiency and quality
Job Classification
Industry: Management ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full time