Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods...

Key Responsibilities: Training Development: Design, develop, and implement comprehensive training programs that align with organizational goals and employee needs. Delivery: Facilitate engaging training sess...

Key Responsibilities: Training Development: Design, develop, and implement comprehensive training programs that align with organizational goals and employee needs. Delivery: Facilitate engaging training s...

Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods...

Key Responsibilities: Program Development: Design and develop training programs that align with organizational goals and address skill gaps. Facilitation: Deliver engaging training sessions using various met...

Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods...

Key Responsibilities: Technical Support: Provide advanced support for desktop systems, applications, and peripherals, resolving issues promptly and efficiently. Troubleshooting: Diagnose and troubleshoot har...

Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods...

Key Responsibilities: Recruitment: Manage the end-to-end recruitment process, including job postings, screening resumes, conducting interviews, and coordinating with hiring managers. Onboarding: Facili...

Key Responsibilities: Office Management: Oversee day-to-day office operations, ensuring a well-organized and efficient work environment. Communication: Serve as a point of contact for internal and externa...

Key Responsibilities: Data Management: Collect, analyze, and manage data from various sources to generate meaningful insights and reports. Advanced Excel Reporting: Utilize advanced Excel functions (e. g...

Key Responsibilities: Lead and manage daily operational activities, ensuring alignment with strategic goals. Collaborate with cross-functional teams, including finance, marketing, and product development, t...

Key Responsibilities: Team Leadership: Supervise and mentor the administrative team, providing guidance and support to enhance performance and productivity. Office Management: Oversee daily administrative...

Key Responsibilities: Lead and manage daily operational activities, ensuring alignment with strategic goals. Collaborate with cross-functional teams, including finance, marketing, and product development, t...

Key Responsibilities: Field Work Coordination: Organize and oversee field work activities, ensuring that all necessary resources and personnel are in place. Driver Management: Coordinate with drivers for ...

Key Responsibilities: Content Creation: Write compelling and informative content for blogs, websites, social media, and marketing materials, ensuring alignment with brand voice and style. Research: Con...

Key Responsibilities: Reception Management: Greet and assist visitors, clients, and candidates, ensuring a positive first impression of the organization. Communication: Answer phone calls, respond to i...

Key Responsibilities: Lead and manage daily operational activities, ensuring alignment with strategic goals. Collaborate with cross-functional teams, including finance, marketing, and product development, t...

Key Responsibilities: Cold Calling: Proactively reach out to potential clients through cold calls to generate leads and establish new business relationships. Lead Generation: Identify and qualify leads thr...

Key Responsibilities: Lead and manage daily operational activities, ensuring alignment with strategic goals. Collaborate with cross-functional teams, including finance, marketing, and product development, t...

Job Role: The primary responsibility of this role is to develop objectives for the call center s day-to-day activities, ensuring that the team is meeting performance targets and delivering high-quality service t...

Key Responsibilities: Lead Generation: Identify and pursue new business opportunities through market research, networking, and cold outreach. Client Engagement: Build and maintain relationships with pote...

Key Responsibilities: Data Analysis: Analyze workforce data to identify trends, patterns, and areas for improvement, providing actionable insights to management. Scheduling: Develop and manage effective...

Key Responsibilities: Technical Support: Provide advanced support for desktop systems, applications, and peripherals, resolving issues promptly and efficiently. Troubleshooting: Diagnose and troubleshoo...

Key Responsibilities: Strategic HR Leadership: Develop and implement HR strategies that support the organization s goals and foster a high-performance culture. Talent Acquisition: Lead recruitment efforts,...

Key Responsibilities: Team Support: Assist the Team Leader in overseeing daily operations, ensuring team members are aligned with operational goals and objectives. Task Coordination: Help assign tasks and...

Key Responsibilities: Customer Engagement: Build and maintain strong relationships with clients, understanding their needs and providing tailored product solutions. Product Expertise: Develop a thorough u...

Job Role: The primary responsibility of this role is to develop objectives for the call center s day-to-day activities, ensuring that the team is meeting performance targets and delivering high-quality service t...

Manage a team of sales executives, ensuring that they adhere to company policies and procedures Handle escalated customer complaints and work to resolve them quickly and effectively Monitor team performance metrics, suc...

The Company Secretary plays a crucial role in ensuring the efficient administration of a company, particularly in compliance with statutory and regulatory requirements. They act as a point of communication between the board ...

Managing a team of 15 to 20 associates Reporting to AM/Manager Responsible for AHT, attrition, shrinkage, and Csat management Managing the day-to-day activities of the team. Motivating the team to achieve organiza...

Managing a team of 15 to 20 associates Reporting to AM/Manager Responsible for AHT, attrition, shrinkage, and Csat management Managing the day-to-day activities of the team. Motivating the team to achieve organiza...

Complete responsibility of a customer interaction & Provide Superior Customer Experience on Chat/Email/Call Provide accurate, valid and complete information by using the right methods/tools Maintaining a positive,...

Managing a team of 15 to 20 associates Reporting to AM/Manager Responsible for AHT, attrition, shrinkage, and Csat management Managing the day-to-day activities of the team. Motivating the team to achieve organiza...

Business to business(B2B) calling & setting appointments, Data Mining. Responsible for making cold calls, and handling outbound processes, emails, and LinkedIn. To identify the potential customers & introduce t...

Drive ongoing skills growth of employees by delivering engaging and quality training. Designing and developing training in close collaboration with various subject matter experts. Creating learning experiences that eng...

Manage large team within the call center environment, which includes having direct reporting of Team Leaders. Develop objectives for the call center s day-to-day activities Conduct effective resource planning to maxim...

Call Auditing and analysis Reporting to AM/Manager Performing call monitoring, identifying errors, and best practices on the call. Documenting call behaviors and giving appropriate feedback to the customer service a...

Manage large team within the call center environment, which includes having direct reporting of Team Leaders. Develop objectives for the call center s day-to-day activities Conduct effective resource planning to maxim...

Managing a team of 15 to 20 associates Reporting to AM/Manager Responsible for AHT, attrition, shrinkage, and Csat management Managing the day-to-day activities of the team. Motivating the team to achieve organiza...

Job description Leading and developing a team of CSAs; responsible for the overall performance management Coordination and evaluation of the team as per defined process Do floor walk to support team members du...