Team Support: Assist the Team Leader in overseeing daily operations, ensuring team members are aligned with operational goals and objectives.
Task Coordination: Help assign tasks and monitor progress to ensure timely completion of projects and adherence to quality standards.
Training and Development: Support the onboarding and training of new team members, providing guidance and mentorship to foster skill development.
Performance Monitoring: Track team performance metrics and report on progress to the Team Leader, identifying areas for improvement.
Problem Solving: Address operational challenges as they arise, collaborating with team members to develop effective solutions.
Communication: Facilitate clear communication within the team and with other departments to ensure seamless operations.
Documentation: Maintain accurate records of operational activities, processes, and team performance.
Process Improvement: Contribute to continuous improvement initiatives by identifying inefficiencies and suggesting actionable improvements.
Job Classification
Industry: Management ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full time