Desktop Support Engineer L1 @ Rg Techsol

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Desktop Support Engineer L1

Rg Techsol
3 - 5 years
Kolkata
12 days ago
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Job Description

Address user tickets regarding hardware, software, and networking issues.

Walk customers through installing applications and computer peripherals.

Conduct remote troubleshooting and provide clear technical instructions.

Customize desktop applications to meet user needs.

Record technical issues and solutions in logs.

Follow up with clients to ensure their systems are functional.

Report customer feedback and potential product requests.

Help create technical documentation and manuals.

Job Classification

Industry: Hardware & Networking
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Rg Techsol
Location(s): Kolkata

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Keyskills: OS Installation O365 Admin IT Support Outlook Configuration Windows Installation PC Assembling Windows Troubleshooting Desktop Support Ticketing Tools Printer Troubleshooting MS Office Outlook Hardware Troubleshooting Network Printer Installation

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₹ 2-3 Lacs P.A

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Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Rg Techsol

RG TECHSOL PVT LTD is a trusted IT partner, established on 23 October 2021. We provide tailored IT Infrastructure Solutions, Enterprise Applications Management, and Business Intelligence to enhance operational efficiency and maximize ROI. With a customer-centric approach, we design optimized soluti...

Desktop Support Engineer L1 @ Rg Techsol

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