Service Desk- International Voice (Technical Support) @ Tech Mahindra

Job Description

Job description

Hiring for - Service Desk (Technical Support || International voice)

Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.

First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.

Should Aware of PC/Laptop troubleshooting Both Hardware & Software.

- Knowledge of networking and support, VPN, Active Directory.

Qualifications

• Freshers with only Excellent communication skills are preferred
• Experience with Min 6months-5yrs of exp into Technical support for voice are preferred
• Should have Excellent Communication Skills with Good Technical Knowledge
• Only Immediate joiners are preferred
• Work from Office/ Rotational Shift/off/ Both side Transportation Provided

Interested candidates can walkin directly to Tech Mahindra Bahadurpally(HYD) location for F2F interview from 26/5/25 to 30/5/25

Timings: 11am-2pm

HR : ANIKETH

Contact details : 7989887***

Role: Technical Support - Voice / BlendedIndustry Type: IT Services & ConsultingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not RequiredKey SkillsSkills highlighted with are preferred keyskillsService DeskTechnical SupportTechnical Voice ProcessOutlook ConfigurationWANRemote SupportVPN ConfigurationTroubleshootingLAN Networking

About company

Tech Mahindra

Company InfoAddress:WEBSurvey No. 62/1A, Part B, Tech Mahindra Technology Centre, Special Economic Zone, Dundigal Municipality, Bahadurpally , District : Medchal -Malkajgiri, Hyderabad - 500043 (Telangana)Beware of imposters!Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable FeeRead moreServices you might be
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Keyskills:   Outlook Configuration Service Desk Technical Support Technical Voice Process International Voice Troubleshooting Skills VPN Configuration International Technical Support Troubleshooting