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It Support Engineer @ Silver Touch

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 It Support Engineer

Job Description

Role & responsibilities

1.Pharma domain IT experience -Prior experience in IT support within the pharmaceutical industry.
2. Documentation & Compliance Ability to maintain and manage IT-related documentation, ensuring regulatory compliance.
3.User ID Management Experience in creating, managing, and troubleshooting user accounts.
4.Data Backup & Recovery Knowledge of backup procedures and data recovery strategies.
5.Technical Support Skills Strong troubleshooting abilities to resolve IT-related issues efficiently.
6.Attention to Detail Ability to follow SOPs and industry regulations precisely.
7.Team Player Ability to collaborate effectively with internal teams and end-users.


Preferred candidate profile

  • 1 year of experience in an IT support role, preferably within the pharmaceutical or regulated industry.
  • Bachelor's degree any related field.
  • Hands-on Experience with user ID creation, management, and access control processes
  • Knowledge of data backup, recovery procedures, and disaster recovery documentation.
  • Proficiency in troubleshooting hardware and software issues across multiple platforms.

Job Classification

Industry: Pharmaceutical & Life Sciences
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Silver Touch
Location(s): Dehradun

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Keyskills:   Documentation User Support System Support Backup And Recovery

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Silver Touch

Silver Touch is a leading and globally accepted IT solution provider and currently at the forefront of offshore software development to serve the people across the world. We spread our wings in the business of Software Development, Web Designing & Multimedia, E-Commerce Solutions, Search Engine Opti...