Jewellery Consultant @ Caratlane

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Jewellery Consultant

Caratlane
1 - 3 years
Chennai
2 months ago
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Job Description

Education, Certificate
(Relevant education, achievement certification)

Any bachelor degree is mandatory
MS Office certification / part of curriculum

Knowledge
(knowledge gained in the past relevant to thisrequirement)

Knowledge in front-end retail operations
Selling customer service
Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silverwill be an added advantage

Skills
(Specific job skills required for this job)

Communication - Excellent verbal communication inEnglish(Mandatory) regional language.
Basic computer operating knowledge
E-mail communication
Basicknowledge of Point of Sale system (POS)

Experience
(Specific type or amount of experience)

1 - 3 years of relevant experience in front-end retailoperations. Preferably with an established Retail Brand
Freshers with high level of communication skills and attitude toserve customers

Suitability Criteria

Success Behaviors
(Traits like interpersonal skills etc.)

Enthusiastic
Selling(Passion to Sell)
Interpersonal Skills
Influencing
Analytical
Pressure Tolerance
People oriented
Strong Team Player
Warmth / empathy
Organized
Willing to take Ownership
Willingness to Learn
Well groomed

Willingness
(Preference / Values / other requirements)

Job location - Across India
Ability to work as per Brand guidelines and set schedules.
Extended working hours during weekends, Festivals and season time
Shift timing - Minimum 9 hours with strict adherence
High Integrity (non-negotiable)

Your KRA/KPI

1. Communicate with the customer via calls / email and resolve all the post sale queries

2. Addressing all customer queries

3. Following up with the customers

4. Timely responding to the customers

5. Retaining the existing and new customers

6. Coordinate with inter departmental personnel

7. Working on ERP system, Magento, Ameo etc.

Job Classification

Industry: Gems & Jewellery
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: Retail Store Operations
Role: Department / Floor Manager
Employement Type: Freshers

Contact Details:

Company: Caratlane
Location(s): Chennai

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Keyskills: retail branding vendor management digital marketing event management retail operations customer service retail brand management gold marketing platinum jcl jewellery recruitment erp system atl selling btl communication skills magento

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Caratlane

Caratlane, A Tata Product, Authorized Partner City Exports Private Limited

Jewellery Consultant @ Caratlane

Home > Retail Store Operations