Job Description
What you will do
The Scrum Master is a leader and coach who facilitates Scrum events and processes, delivering value for the Global Quality Control product team. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. The Scrum master helps adapt SAFe to the organizations needs, standardizing and documenting practices.
The role requires a solid background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience.Roles & Responsibilities:
Lead and manage product delivery using agile frameworks and techniques.Align with Agile values, such as prioritizing individuals and interactions over processes and tools.Ensure day-to-day operations by automating tasks, monitoring system health, and minimizing downtime through incident responseCapture the voice of the customer to define business processes and product needsCollaborate with Global Quality business collaborators, architects, and engineering teams to prioritize release scopes and refine the product backlogLead and facilitate breakdown of Epics into Features and sprint-sized user stories and participate in backlog reviews with the development teamClearly express features in user stories/requirements so all team members and collaborators understand how they fit into the product backlogEnsure Acceptance Criteria and Definition of Done are well-definedAdvise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshopsStay focused on software development to ensure it meets requirements, providing proactive feedback to collaboratorsHelp develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievementsIdentify and manage risks associated with the systems, requirement validation, and user acceptanceDevelop & maintain documentation of configurations, processes, changes, communication plans and training plans for end usersCollaborate with geographically dispersed teams, including those in the US and other international locationsFoster a culture of collaboration, innovation, and continuous improvementLeverage agile tools such as Jira / Jira Align, Smartsheets and ConfluenceWhat we expect of youMust-Have Skills:
Solid understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)Prior experience with Agile project management tools, such as Jira, Confluence and Jira AlignExperience in guiding teams through Agile events and ensuring consistency to SAFe practices and behaviorsGood-to-Have Skills:
Experience in managing product features for PI planning and developing product roadmaps and user journeysExperience maintaining SaaS (software as a system) solutions and COTS (Commercial off the shelf) solutionsTechnical thought leadershipAble to communicate technical or complex subject matters in business termsFamiliarity with GxP computer system validationExperience with Project planning/Data modelling tools such as Smartsheet, Lucid, Miro, etc.Familiarity with Quality Control platforms and Processes (LIMS, ELN, Empower)Basic Qualifications and Experience:
Masters degree with 4 - 6 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies ORBachelors degree with 6 - 8 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies ORDiploma with 10 - 12 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologiesProfessional Certifications
Certified SAFe Scrum Master or similar (preferred)ITIL (preferred)Soft Skills:
Able to work under minimal supervisionSkilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating workExcellent analytical and gap/fit assessment skillsStrong verbal and written communication skillsAbility to work effectively with global, virtual teamsHigh degree of initiative and self-motivationAbility to manage multiple priorities successfullyTeam-oriented, with a focus on achieving team goalsStrong presentation and public speaking skillsShift Information:This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
Job Classification
Industry: Pharmaceutical & Life Sciences
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time
Contact Details:
Company: Amgen Inc
Location(s): Hyderabad
Keyskills:
Scaled Agile Framework
Lucid
Quality Control platforms
Jira Align
Smartsheet
Confluence
PI planning
Miro
Jira