Job Description
Pune - Walk InFull-timeCompany DescriptionWNS Global Services Inc. (NYSEWNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the groups over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.Our mission as an organization is guided by our CIRCLE of ValuesClient First, Integrity, Respect, Collaboration, Learning, Excellence.
About The Role Agents handle customer queries, providing solution to customers pertaining to flight, hotel, packages, insurance products and services, utilities bills across various industries like Travel, Insurance and Utilities.
QualificationsUnder Graduate / Graduate
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Job Classification
Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins
Contact Details:
Company: WNS Holdings
Location(s): Pune
Keyskills:
banking financial services
business process management
operational excellence
financial services
telecommunication
operations management
branch operations
team management
escalation management
customer service
customer queries
manufacturing