AR Callers @ Knack Global

Job Description

Knack RCM is looking for AR Callers to join our dynamic team and embark on a rewarding career journey.

• We are seeking a detail-oriented and proactive Accounts Receivable Caller to join our finance team
• The ideal candidate will be responsible for contacting customers or clients to follow up on outstanding invoices and ensure timely payment
• The AR Caller will play a crucial role in maintaining a healthy cash flow for the organization
• Responsibilities:Invoice Follow-up:Contact customers or clients to follow up on outstanding invoices
• Clarify any billing discrepancies and resolve issues to facilitate prompt payment
• Payment Negotiation:Negotiate payment terms and schedules with customers to establish mutually agreeable arrangements
• Record Keeping:Maintain accurate and up-to-date records of all communication with customers regarding outstanding invoices
• Customer Communication:Communicate with customers professionally and courteously to build positive relationships and encourage timely payments
• Issue Resolution:Work closely with internal departments to resolve any issues that may be causing delays in payment
• Reporting:Generate regular reports on accounts receivable status, aging, and collection efforts
• Credit Analysis:Assess the creditworthiness of customers and recommend changes in credit terms, if necessary
• Cash Application:Apply incoming payments accurately to customer accounts

 

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Knack Global
Location(s): Mohali, Chandigarh

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Accounting / Finance Advertising / MR / PR / Events Agriculture / Dairy Animation / Multimedia Architecture / Interior Design Astrology Automobile / Auto Ancillaries / Auto Components Aviation / Airline / Aerospace / Aeronautical Banking / Financial Services / Broking BPO / Call Center / ITeS Brewery / Distillery Broadcasting Cement / Building Material Chemical / Petro / Plastic / Rubber / Glass Consumer Electronics / Appliances / Durables Courier / Transportation / Freight Defence / Government Education / Teaching / Training Electricals / Switchgears Engineering / Construction / Cement / Metals Environment / Waste Management Export / Import / Trading Facility Management Fertilizers / Pesticides FMCG / Foods / Beverage Food Processing Furnishings / Ceramics / Sanitaryware / Electricals Gems / Jewellery Gifts / Toys / Stationary Government / Departmental Heat Ventilation / Air Conditioning Hotel / Restaurant Industrial Design Industrial Products / Heavy Machinery Insurance Internet / E-Commerce IT - 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Keyskills:   accounts receivable credit analysis issue resolution us healthcare augmented reality billing claims processing payment posting ar calling charge entry voice process denial management calling medical billing cash flow rcm revenue cycle management