Any bachelor degree is mandatory
MS Office certification / part of curriculum
Knowledge
(knowledge gained in the past relevant to thisrequirement)
Knowledge in front-end retail operations
Selling customer service
Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silverwill be an added advantage
Skills
(Specific job skills required for this job)
Communication - Excellent verbal communication inEnglish(Mandatory) regional language.
Basic computer operating knowledge
E-mail communication
Basicknowledge of Point of Sale system (POS)
Experience
(Specific type or amount of experience)
1 - 3 years of relevant experience in front-end retailoperations. Preferably with an established Retail Brand
Freshers with high level of communication skills and attitude toserve customers
Suitability Criteria
Success Behaviors
(Traits like interpersonal skills etc.)
Enthusiastic
Selling(Passion to Sell)
Interpersonal Skills
Influencing
Analytical
Pressure Tolerance
People oriented
Strong Team Player
Warmth / empathy
Organized
Willing to take Ownership
Willingness to Learn
Well groomed
Willingness
(Preference / Values / other requirements)
Job location - Across India
Ability to work as per Brand guidelines and set schedules.
Extended working hours during weekends, Festivals and season time
Shift timing - Minimum 9 hours with strict adherence
High Integrity (non-negotiable)
Your KRA/KPI
Attend and assist the customers at store and provide adequateproduct knowledge
Influencing and selling jewellery
Achieve target - Monthly / Seasonal
Maintain high VM standard at store
Addressing all customer queries
Following up with the customers
Ensure that the store is clean, safe and presentable forcustomers
Completing payment transactions; preparing merchandise fordelivery.
Retaining the existing or new customers
Maintain and monitor store inventory
Coordinating with inter departmental personnel
Working on POS,ERP system, Magento etc
Keyskills: retail branding vendor management digital marketing event management retail operations customer service retail brand management gold marketing platinum jcl jewellery pos recruitment erp system atl selling btl communication skills magento