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Desktop Engineer @ Innovatiview

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 Desktop Engineer

Job Description

We are looking for a proactive and customer-focused Desktop Engineer to join our team. The ideal candidate will be responsible for providing technical support, managing desktop and IT infrastructure, and handling client-side issues efficiently. This role requires frequent travel to client sites within the city.


Job Responsibility

  • Proven work experience as a Desktop Engineer, Technical Support Engineer or similar role.
  • Hands-on experience with Windows/Linux/Mac OS environments.
  • Working knowledge of office automation products and computer peripherals, like printers and scanners.
  • Knowledge of network security practices and anti-virus programs.
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Excellent problem-solving and multitasking skills.
  • Ensure timely response and resolution of support tickets.
  • Train and guide clients on basic IT usage and troubleshooting.
  • Handle installation and maintenance of rental IT equipment at client locations.
  • Create and maintain documentation of issues, solutions, and user guides.
  • Customer-oriented attitude.

Requirements

  • Willingness to travel frequently across assigned city and must have two-wheeler with a valid driving license.
  • Proven experience as a Desktop Support Engineer or similar role.
  • Strong knowledge of basic networking, and IT hardware.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work independently.

Job Classification

Industry: Education / Training
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware and Networks - Other
Role: Hardware and Networks - Other
Employement Type: Full time

Contact Details:

Company: Innovatiview
Location(s): Delhi, NCR

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Keyskills:   Desktop Support Hardware Networking Laptop Support Technical Support Network Security Documentation Troubleshooting IT Hardware

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Innovatiview

Innovatiview is a diversified IT Infrastructural and Service Organization backed with Technology and Innovation. Based out of Noida, we have built pan-India presence, experienced resource pool, reliable associate network and huge inventory base to deliver quality solutions at affordable price mod...