Jewellery Consultant @ Caratlane

Job Description

1. Any bachelor degree is mandatory

2. MS Office certification / part of curriculum

Knowledge

1. Knowledge in front-end retail operations

2. Selling customer service

3. Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silverwill be an added advantage

Skills

1. Communication - Excellent verbal communication inEnglish(Mandatory) regional language.

2. Basic computer operating knowledge

3. E-mail communication

4. Basicknowledge of Point of Sale system (POS)

Experience

1. 1 - 3 years of relevant experience in front-end retailoperations. Preferably with an established Retail Brand

2. Freshers with high level of communication skills and attitude toserve customers

Suitability Criteria

1. Enthusiastic

2. Selling(Passion to Sell)

3. Interpersonal Skills

4. Influencing

5. Analytical

6. Pressure Tolerance

7. People oriented

8. Strong Team Player

9. Warmth / empathy

10. Organized

11. Willing to take Ownership

12. Willingness to Learn

13. Well groomed

Willingness

1. Job location - Across India

2. Ability to work as per Brand guidelines and set schedules.

3. Extended working hours during weekends, Festivals and season time

4. Shift timing - Minimum 9 hours with strict adherence

5. High Integrity (non-negotiable)

Your KRA/KPI

1. Attend and assist the customers at store and provide adequateproduct knowledge

2. Influencing and selling jewellery

3. Achieve target - Monthly / Seasonal

4. Maintain high VM standard at store

5. Addressing all customer queries

6. Following up with the customers

7. Ensure that the store is clean, safe and presentable forcustomers

8. Completing payment transactions; preparing merchandise fordelivery.

9. Retaining the existing or new customers

10. Maintain and monitor store inventory

11. Coordinating with inter departmental personnel

12. Working on POS,ERP system, Magento etc

Job Classification

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0 - 1 Yrs 1 - 2 Yrs 2 - 3 Yrs 3 - 4 Yrs 4 - 5 Yrs 5 - 6 Yrs 6 - 7 Yrs 7 - 8 Yrs 8 - 9 Yrs 9 - 10 Yrs 10 - 11 Yrs 11 - 12 Yrs 12 - 13 Yrs 13 - 14 Yrs 14 - 15 Yrs 15 - 16 Yrs 16 - 17 Yrs 17 - 18 Yrs 18 - 19 Yrs 19 - 20 Yrs 20 - 21 Yrs 21 - 22 Yrs 22 - 23 Yrs 23 - 24 Yrs 24 - 25 Yrs 25 - 26 Yrs 26 - 27 Yrs 27 - 28 Yrs 28 - 29 Yrs 29 - 30 Yrs 30+ Yrs

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   retail branding vendor management digital marketing event management retail operations customer service retail brand management gold marketing platinum jcl system jewellery pos erp system atl selling btl communication skills magento