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operation manager @ the Sleep Company

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 operation manager

Job Description

Roles and Responsibilities

  • Oversee team coordination, including scheduling, tracking shipments, and resolving issues related to delivery operations.
  • Prepare MIS reports on a regular basis using Excel and generate TAT (Turnaround Time) reports for analysis.
  • Ensure timely completion of tasks and meet deadlines by coordinating with internal teams and external stakeholders.
  • Monitor KPIs such as shipment tracking, inventory management, and customer satisfaction ratings.
  • Manage daily operations of delivery hubs across India, ensuring efficient logistics coordination and operational support.

Job Classification

Industry: Courier / Logistics (Logistics Tech)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Assistant Manager
Employement Type: Full time

Contact Details:

Company: the Sleep Company
Location(s): Mumbai

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Keyskills:   Coordination Shipment Tracking Delivery Operations Team Coordination TAT MIS Reporting Logistics Coordination Operational Support Excel Report Preparation

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₹ 4-9 Lacs P.A

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the Sleep Company

Company DetailsThe Sleep Company