Antier - Manager - Customer Relationship @ Antier Solutions

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Antier - Manager - Customer Relationship

Antier Solutions
3 - 8 years
Mohali, Chandigarh
26 days ago
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Job Description

Requirement - Building positive relationships with client- Execution of agreements with the customers- Interact with clients through e-mail, phone, and letters at various stages.- Ensure the correct information and services are delivered to clients.- Handle the client grievances and coordinate with the IT, PM, & BA teams for the best possible solutions- Assisting with generating new business- Identifying opportunities for greater profits- Understand client's needs and develop plans to address them- Solutions-oriented and troubleshooting approach- Daily, weekly, and monthly collection Reports, preparation of MIS & presentation to the management.- Maintain client feedback service tracker.Requirements and skills - Knowledge of customer relationship management (CRM) practices- Experience in sales or customer service is preferred- Problem-solving attitude- Good communication & interpersonal skills, People Management, Perseverance, and aptitude for process improvements.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Account / Relationship Management - Non Voice
Employement Type: Full time

Contact Details:

Company: Antier Solutions
Location(s): Mohali, Chandigarh

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Keyskills: customer relationship customer service sales relationship management crm client servicing business development business development management corporate sales marketing client relationship management b2b sales lead generation key account management

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Antier Solutions

Antier Solutions

Antier - Manager - Customer Relationship @ Antier Solutions

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