Senior Technical Consultant, ServiceNow @ Ahead

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Senior Technical Consultant, ServiceNow

Ahead
7 - 12 years
Noida, Gurugram
1 month ago
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Job Description

We are seeking a highly skilled and experienced Senior Technical Consultant ServiceNow to join our team. The ideal candidate will have at least 7 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM). Roles and Responsibilities

Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team

Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB).

Conduct workshops and demos for stakeholders and end users.

Collaborate with internal teams and clients to ensure high-quality delivery.

Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions.

Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities.

Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations.

Perform ongoing Discovery and CMDB maintenance

Develop, review, and optimize scripts Business Rules, Script Includes, UI Policies, Client Scripts, etc.

Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed.

Comfortable working in Agile environments with active sprint participation and backlog grooming.

Qualifications

7+ years of experience working with ServiceNow, including hands-on development and implementation.

Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM.

Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences.

Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements.

ServiceNow Certified System Administrator ,Certified Application Developeror Certified Implementation Specialist certifications preferred.

Experience with additional ServiceNow modules like HRSD, or GRC.

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Ahead
Location(s): Noida, Gurugram

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Keyskills: servicenow itsm ham itom soap rest css it asset management cmdb ui policy software asset management hrsd problem management javascript workflow analysis incident management grc html agile discoverer client scripts hardware asset management itil

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Ahead

C Ahead Technologies is an innovative brainchild of its founders into providing technology consulting, services and outsourcing and is among the Top IT Consulting Companies. C Ahead is backed by an experienced and incredible core IT team that offers comprehensive capabilities across all industries a...

Senior Technical Consultant, ServiceNow @ Ahead

Home > Software Development