Quality Auditor - AR @ Primera Medical

Job Description

PrimEra is hiring Quality Auditors - AR for Hyderabad Location. Please find the details below.

The AR Caller - Quality Analyst plays a critical role in maintaining the quality of the Accounts Receivable calling process. The role involves monitoring and evaluating the calls made by AR callers, analyzing their performance, and providing feedback and training to ensure adherence to industry standards and regulations.

Responsibilities

• Monitor and evaluate AR callers' performance through call audits.
• Analyze call data to identify areas for improvement.
• Provide feedback and training to AR callers based on evaluation results.
• Develop and implement process improvements to enhance call efficiency.
• Ensure compliance with healthcare industry standards and regulations.
• Prepare reports on call quality and performance metrics.
• Collaborate with team leaders to address performance issues.

Qualifications

• Bachelor's degree in any field.
• Minimum 5 years of experience in AR calling and 1 year as QA on paper.
• Experience in quality analysis
• Strong understanding of healthcare industry standards and regulations.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.

Skills

• Call auditing
• Performance analysis
• Feedback and training
• Process improvement
• Compliance management
• Analytical skills
• Communication skills
• Report preparation

Relevant experience candidates can reach us on ra*******i@pr************e.com/ Whatsapp the resume on 9052901***.

Immediate joiners with proper relieving letter are preferred.

Regards,

Ramesh Arravalli,

Senior Lead - HR

PrimEra Medical Technologies.

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Keyskills:   AR Calling Revenue Cycle Management Hospital Billing Physician Billing