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Virtual Relationship Manager @ Live Connections.

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 Virtual Relationship Manager

Job Description

    Job Title: Virtual Relationship Manager (VRM)

    Location: [Chennai"]

    Language Requirement: Fluent in Hindi (Mandatory)

    Experience Required: 1+years in banking/tele sales/customer service

    CTC Range: [Insert Amount] LPA

    Employment Type: Full-time


    Job Summary:

    We are looking for a Virtual Relationship Manager (VRM) who will be responsible for managing customer relationships over phone and digital channels. Hindi fluency is mandatory for handling customers from North and Central India regions.


    Key Responsibilities:

    • Engage with existing customers via phone to manage relationships and provide service/support

    • Cross-sell banking products like savings accounts, fixed deposits, loans, insurance, and investments

    • Maintain high-quality customer service and resolve queries/escalations

    • Ensure compliance with banking and regulatory guidelines

    • Meet monthly sales and service targets


    Eligibility Criteria:

    • Education: Graduate (any stream); MBA preferred

    • Experience: 1 years in BFSI/Tele Sales/Customer Service preferred

    • Languages: Must be fluent in Hindi; knowledge of English or other languages is a plus

    • Skills:

      • Strong communication and interpersonal skills

      • Sales orientation and ability to handle objections

      • Basic knowledge of banking products and services


    Benefits:

    • Attractive incentives on performance

    • Training and growth opportunities in leading private sector banks

    • Career progression into Relationship Manager/Branch roles

Employement Category:

Employement Type: Full time
Industry: Banking
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Virtual Relationship Manager

Contact Details:

Company: Live Connections.
Location(s): Chennai

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Keyskills:   telemarketing customer support hindi portfolio management

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Live Connections.

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