Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Associate Manager - PMG @ GEP

Home > Customer Success, Service & Operations - Other

 Associate Manager - PMG

Job Description

Overview

GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our clients success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. 

We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. Thats just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. Were focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. Were a learning organization, actively looking for people to help shape, grow and continually improve us.

Are you one of us?

GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team.

For more information please visit us on GEP.com or check us out on LinkedIn.com.

Responsibilities
  • Design and present solution concepts, create user stories, and collaborate with engineering to plan and deliver solutions in regular sprint-based release cycles.Collaborate with business users, sales, and customer representatives to capture feature requirements, use cases, and test scenarios.Work with the UX team to develop intuitive front-facing applications.
  • Prioritize and refine the feature backlog and adapt release plans to changing business and strategic decisions.
  • Roll out features with zero regression impact or with minimal change management or impact on consuming applications.
  • Coordinate dependencies with the broader team to align scope definitions and timeline expectations.
  • Identify and overcome barriers to execution by mitigating risks, triaging defects, and anticipating conflicts.
  • Support feature adoption through comprehensive documentation and walkthroughs.
Qualifications
  • Bachelors degree in technical fields such as Information Technology, Computer Science, etc.
  • 4+ years of experience working as a Product Manager in the B2B software space.Proven expertise in working on complex problems and driving impact.
  • Previous work on AI products will be a major plus
  • Experience in Data Analytics
  • Ability to collaborate with product, engineering, design, QA, and customer-facing teams within your assigned module and across modules.
  • Experience in agile software development and with collaboration tools such as Jira and Confluence.
  • Understanding of enterprise customer needs, preferably in the procurement and supply-chain industry.
  • Experience in interacting with business stakeholders, especially who operate in a non-technical role, to capture business and customer requirements.Understanding of how to build a low-code/no-code solution or hands-on experience in this area.
  • Comfortable working with third-party applications involving API handshakes and integrations.Excellent writing and speaking skills for interacting with global customers.

Job Classification

Industry: Recruitment / Staffing
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: GEP
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   execution development confluence data analytics test scenarios information technology origin user stories engineering check sales change management analytics assurance institutions operations b2b computer science public use cases procurement agile business operations jira

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Incident Manager - Financial Service

  • NCR Corporation
  • 1 - 6 years
  • Mumbai
  • 3 days ago
₹ Not Disclosed

Incident Manager - Financial Service

  • NCR Corporation
  • 1 - 6 years
  • Mumbai
  • 3 days ago
₹ Not Disclosed

NAPS-Customer Service Specialist

  • Croma
  • 0 - 8 years
  • Kolkata
  • 3 days ago
₹ Not Disclosed

Customer Service Associate- Voice and non voice

  • Firstsource
  • 0 - 3 years
  • Bengaluru
  • 4 days ago
₹ 50,000-2.5 Lacs P.A.

GEP

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. At ChargePoint, we foster a positive and produc...