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Customer Support Specialist @ Simply Vyapar Apps

Home > Customer Service (Domestic)

 Customer Support Specialist

Job Description

    Roles & Responsibility

    • Attend  incoming customer calls and take appropriate action and ensure there are no escalations on the service provided.
    • Should be able to answer calls timely ensuring adherence to the process standards.
    • Follow up customer calls wherever is necessary
    • Attend mandatory training sessions to stay updated on product or company policy changes
    • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
    • Follow established processes and procedures to maintain service quality.


    Desired Skills and Requirements:

    • Exp : 0 to 4 years
    • Any Graduate
    • Having accounting knowledge is a plus.

    Languages : English & Hindi

    Other Mandates:  Office-based work and weekly 6 days work.

    Benefits :

    • Full-time job
    • Incentive
    • Mediclaim benefits (Self + Spouse + Children + Mother & Father)  
    • Attendance Incentive  

               
    NOTE : You can bring your friends along if looking for a job.

    Company Website :
    https://vyaparapp.in/

    Address :
    Simply Vyapar Apps Private Limited, 24th, 150/2 Enzyme Diamond, 7th Cross Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102

Employement Category:

Employement Type: Full time
Industry: Internet / E-Commerce
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Specialist

Contact Details:

Company: Simply Vyapar Apps
Location(s): Bengaluru

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Keyskills:   customer relationship customer care customer service domestic calling customer support

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₹ 0 to 4 Yr

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Simply Vyapar Apps

Vyapar is India’s leading fintech company that offers a Free Business Accounting and Inventory Management application to enable MSMEs to digitally manage their business operations. The goal is to make a businessman’s daily routine less tiring and let them focus more on growing their bu...