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Application Support Engineer @ Qualitykiosk

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 Application Support Engineer

Job Description

  • Hands on experience of APM (Application Performance Monitoring)Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIMExperience on Ticketing tool like Service Now, Jira, ITSMGood Knowledge of SQL and Linux and Basic understanding of JavaBasic understanding of Incident Management Process and LifecycleBasic understanding of SLA/KPIsBasic knowledge of Microsoft Excel and Power PointGood Decision making, analytical and time management skills
  • Multitasking abilitiesAbility to work from office
  • Ability to commute to office on self-basis
  • Excellent communication skillsFlexibility to work in 24/7 shiftsProviding RCA for Incidents and preparing chronology
  • Supporting Application Team with SR and extracting result from Database as required

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Qualitykiosk
Location(s): Hyderabad

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Keyskills:   RCA Application support Ticketing Excel Linux Analytical uim Incident management JIRA SQL

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Qualitykiosk

QUALITYKIOSK TECHNOLOGIES PRIVATE LIMITED QUALITYKIOSK TECHNOLOGIES PRIVATE LIMITED